Hyperion bankrupt?

[amigakit]

@cpaek72

An AmigaONE X1000 takes many hours for us to assemble, install OS, RadeonHD and other drivers and then configure to the customer's exact requirements of their order.  Its a custom built computer, carefully hand assembled with care- not a system that rolls off a production line.

This is the process that your system has been through this week.  Every system gets quality control tested then for a few days to ensure there are no issues on delivery due to the logistics of shipping such a large package around the world.

The system is from A-EON Technology and is supplied with full warranty.  Hyperion's arrangements do not affect warranty or functionality.  A-EON has invested heavily in software for the AmigaONE X1000 and will continue to do so in future.  AMIStore is a large commitment and some exciting software releases are due in May for existing X1000 customers.  None of this investment comes from Hyperion or is affected by Hyperion.

I will ever buy anything form Amigakit again

That's of course disappointing.

[amigakit]

@klx300r

It has taken quite a while to assemble his system this week to his bespoke requirements.  He has been refunded now and we will be disassembling his system down next week.

[amigakit]

@cpaek72

Amigakit sounds like they've known for a while

I am sorry- this is plain wrong, we did not know for a while at all.  We are in close relationship with A-EON projects which are ongoing for benefit of the X1000 system and future systems.

If it stated on their website that os4 currently has no support from Hyperion

The Hyperion Support Forums and all websites are fully operational and are going nowhere.  There is no change to any support mechanisms from us, A-EON or Hyperion.  If there ever was in the future, AmigaKit and A-EON would step in and provide alternative Support mechanisms.

I can only recommend that you be totally up front with future customers about realistic turn around times

It is stated on our website in our shipping guides and when you place an order in Checkout that all built to order computer systems have an assembly time of up to 10 business days.  This is to allow us to configure the system to customers needs and fully quality test it.  In fact to pack and X1000 takes a few hours just in itself as we double box the system and shrink wrap every component to keep it safe in transit.

[amigakit]

@Kremlar

Before a customer purchases an AmigaONE X1000, in Checkout it states that the build will take up to 10 days, so customers know before they buy it won't be simply pulled off a shelf and packed immediately.  Remember that every X1000 is different, assembled bespoke to the customer's order with care.  This is not a low cost budget PC that is quickly thrown together.

The customer in question here opened a Support Ticket within 1 day asking why we had not shipped the X1000, we responded immediately and explained that it would be a week or so before it would be despatched from us.

Our order history pages also provide customers with updated information on the system build.

[amigakit]

@apsturk

Thanks for the order of the AmigaONE X1000 - it was very much appreciated.  I hope you are having fun with it.  We will have some nice software announcements in May for your X1000

The reason the price has gone down is that the US Dollar has gone down recently against the GBP so this has made the price cheaper.

@Darrin
Off topic, have fun with the new Mustang

[amigakit]

Please pre order now from us and we will get more next week.  Thanks.

[amigakit]

Here you go:

http://amigakit.leamancomputing.com/catalog/product_info.php?products_id=1222

[amigakit]

Thanks guys !

[amigakit]

@gizmo350



@rob
We have some nice software coming through soon. We are talking to key developers and obtaining agreements with them.

[amigakit]

@Olafs3

A-EON owns Warp3D now.  I know upgrading it for 68k would be something of interest. All of A-EON's new software technologies developed will be back ported to AmigaOS 3 if the hardware can support it.

[amigakit]

@Olafs3

I personally would very much like to see Radeon R200 support available for Classic AmigaOS 3 on the Mediator.  If you have a proposal so we can support that, I will be very much interested.

[amigakit]

Yes I am referring to 3D support.  Does Aros support Mediator ?

[amigakit]

I think the best way forward is to wherever possible* develop for both AmigaOS 3 and 4 in future.

If there are any OS 3 coders out there who are interested in working on Warp3D in future please get in contact.

* dependent on hardware capabilities

[amigakit]

@Yasu

We have said in the past posts we would be open to making our software compatible on MOS and porting it over if there is a commercial demand for it.

We have had a good amount of feedback from AmigaOS 3 users who want to have updated software.  The new PPaint sales for Classic Amigas have been better than anticipated so far, so it seems there is a small market for AmigaOS 3.x software still

@wawrzon

Yes Warp3D is now acquired by A-EON.  We hope to invest in this further for Classic Amiga- up until now, development has been stagnant for many years.