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Author Topic: Vesalia's thoughtful refund  (Read 3012 times)

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Offline Doppie1200

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Re: Vesalia's thoughtful refund
« on: September 30, 2004, 07:20:04 AM »
hahaha! Vesalia again.

They sure have a habit of listing things they don't have.
It appears I have their last flicker fixer since I had alot of trouble getting it from them. It was removed from their site before I had even received it.

The refund is laughable at least.

Perhaps you remember the wrong keyboard they send me. They send me keys to convert the keyboard to the one I ordered. One was still wrong so they send me another key. This time the right one. That was one expensive key!

I converted my keyboard but imagine a computer company sending me keys to convert a keyboard. Lucky for them we are all hobbyists so I guess not many will complain.
Regards,
Erno

(O\\\\_|_/O) <- this is supposed to look like the front of my beetle
(entire front not possible in signature)
 

Offline Doppie1200

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Re: Vesalia's thoughtful refund
« Reply #1 on: September 30, 2004, 09:04:58 AM »
Ho, don't get me wrong here. I like what they did not letting me down with the keyboard.

the only problem I'm pointing out is a style problem.

Selling A1200 as new while they are not. Mine was actually damaged. An online-shop with stuff that may or may not be in stock. Refunds in the wrong currency. Poor reply to email (although they do respond with actions).

They won't let you down that's for sure. But their way of doing things gives them an image of being hobbyists. At leasts thats my point of view.

since I'm a hobbyist too I'd still recommend them to any Amiga hobbist. It suits our community doesn't it?
Regards,
Erno

(O\\\\_|_/O) <- this is supposed to look like the front of my beetle
(entire front not possible in signature)
 

Offline Doppie1200

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Re: Vesalia's thoughtful refund
« Reply #2 on: September 30, 2004, 06:12:27 PM »
Maybe it depends on what you ask. As I said; none of my email got responded by email. I did get the keys in reply.

No hard feelings and again: I'd recommend them.
Regards,
Erno

(O\\\\_|_/O) <- this is supposed to look like the front of my beetle
(entire front not possible in signature)