Its not like Eyetech are a large concern. Sheesh .... give them a chance. My dealer told me something like there are three ppl working at Eyetech.
If that is the case - two ppl have to stop work to answer phone and emails. That leaves just one guy to unpack the bulk container.
The fellow who has to keep answering the phone needs some time to arrange OUTWARDS shipping or the boards will just fill up their premises.
(You think you've been waiting a l-o-n-g time? I'm STILL using a '80s era A2000!)