@ save2600.
I agree with you.
Thats why you have insurance.
Good packaging ensures item arrives in piece.
I'm confused by the logic pointed by some in this thread. Selling products, ebay or what not is not gambling, and buyer should never take any risks. Insurance eliminates risks.
I have been buying & selling on ebay since 1996, long before most knew what it was. The above always worked for me.
@amiga4ever
about your monitor, should have been shipped with insurance. if it was adequately packaged they you do have a claim and could get a refund without hurting the novice seller.