@ceaser
Open the claim, call your visa if you don't get money back. The machine should work, even if shipped and packaged properly. If you get it fixed you can always close the claim.
is this the auction #: 170350466586??? from photos you can see battery leakage.
if not pls post auction #.
Just because some dude ran a Commodore dealership means nothing to me. I've seen plenty of those guys and some of them are "as clueless as a blonde".