The UK tends to get a bad deal from companies in a lot of things (Petrol, cars, banking, internet, all electrical goods... the list goes on), perhaps as you say because we're suckers, perhaps because of blatantly lax regulation (thats been in place in many cases for decades) perhaps because of a lack of alternative.
Building societies tend to be every bit as bad as banks in the customer satisfaction stakes over here. Like I said, without teath, regulators are worthless, and without any real competition (because as I said, they simply match each other) they simply will not change.
:pissed: :pissed: :pissed: :-x :-x :-x :-x