Is there any exceptional circumstances were you could get your negative removed?
I wouldn't waste any time complaining, as I was once threatened and called a racist just because my username was a reference to a German Mk2 Tiger Tank of which I worked on down Bovington Tank Museum. This complete scrote came up with some unbelievable threats as to what he was going to do to me.
I reported this to Ebay and about a week later they told me to get in touch with my local law enforcement officer. There's some reet wierdo's out there......
Next time you put on a sale, state Boldly that you want no time wasters and last minute retractions or something like that....