Without Amibay I wouldn't have been able to purchase most of the Amiga gear I have. I also found out about hardware projects that only seem to be advertised there.
The mods are also very fair and helpful, so very puzzled by the negative remarks.
To be honest one get's tired of the same old waste of time argumentative school yard threads as soon as the word Amibay is mentioned.
None of which helps the Op with their issue.
I'm sure the email is being sent, most likely it's in a spam folder or something, if not one of the mod's there usually help out.
Of course as with anything Amiga it's a hobby site so to expect an answer straight away is not the way to go.
They answer you :-)