[rant on]
I dont expect people who dont care about computers to really be familiar with them.
I particularly dont expect people who dont use a computer to be familiar with one.
What I do expect is that if your day to day life or work involves a computer, then you damn well better figure it out.
Whats worse is that with a lot of people, it has gone from "I have no idea but I am trying to learn" to being proud of their ignorance and refusal to ever learn.
Try working in an IT dept, one starts to loose hair very quickly. No it's nothing like the IT Crowd bummer :/
