@AMIGAZ
You're probably right about Vesalia being a one-man operation. Or better: a man, his wife and a technician. Suchs an operation does not provide for much time to answer e-mails elaborately. It is a bit of a hectic time currently. But margins are not that high that it allows for expansion of workforce. Bear this in mind. And it is not only Vesalia suffering from this, I think that many, maybe most or even all resellers face a similar situation. The market is not THAT big and very diverse. Which computermarket provides for aftersales of products 15 years out of production? Certainly not Windows-related. You'll be the laughing stock of the shop's crowd when you want a replacement for a specific PC-part some 5 or 6 years old.
Be very glad that some companies STILL provide for spares of your old relic, however much you cherish it!
I got a scandoubler for my A1200 from them some 2 years ago and on the shortest day of the northern half in 2004 I got my MicroA1 from them: drove up the entire 170 odd miles, collected what I wanted and some more, got a cup of coffee from the missus, paid the bill, said goodbye, turned the car, drove back home, installed the gear and continued enjoying life.
Be patient, moderate your tone, you are dealing with people that STILL show interest in a very awkward market! Be glad that they are still around and are able and willing to serve you with your beloved but heavily antiquated gear!
My handfull of small-coin.
Jettah