Ya know, I don't see the issue here. Frankly, it would be easy for anyone to make spam accounts, to drive them nuts later on or to get their jollys.
Well, I can make several sub accounts with relative easy with my current ISP to do that to... The issue is not the "stuff they used to do or didn't do" but we want a "real" email account so we won't get spammed or bogus orders... Sorry, but it's so easy to set up an auto responder to deal with spam/bogus mail... (Send a auto reply to all received messages with a different "reply to" so you don't even have to look at the "order" email account..)
Besides, how is this "don't use a hotmail account" gonna help them against spam ? Most spam mail I get don't come from hotmail accounts anyway, and if they filter out hotmail accounts, then they went to almost as much trouble as setting up the repsonder.. (A simple "rule" in outlook is enough, I believe YAM is just as good at that)
And if Mr Laser didn't end with "got that? All clear now" I probably wouldn't have responded to his reply this way anyway.. (Seems Rich isn't so off as I thought)