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Author Topic: Problems with 60Gb Maxtor DiamondMax +9  (Read 2998 times)

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Offline GadgetMaster

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Re: Problems with 60Gb Maxtor DiamondMax +9
« on: January 14, 2004, 08:23:46 PM »
@Karlos

Some advice for your friend:

If its brand new and it refuses to format in any PC then take it straight back for a replacement. If a fault ocurs in the first few days the shop should take it back. It shouldn't take the retailer too long to test that it is indeed faulty.

This way the onus is on the sipplier to get the RMA sorted with the manufacturer. (Well actually it is usualy passed to another middleman distributor before it get to the Mfr. )

If it has been longer they might tell you to get it replaced directly from the manufacturer at your own shipping costs.

If it was bought mail order you need to get an RMA from the supplier first and it could take longer.

Anyway, good luck. I hope you get it sorted without too much trouble.
 

Offline GadgetMaster

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Re: Problems with 60Gb Maxtor DiamondMax +9
« Reply #1 on: January 15, 2004, 12:00:04 AM »
Quote


Theres an old 10G maxtor in my A1200T :nervous:


Its funny how many Maxtors we sell where I work but we have hardly had any returns in the last year.

Anyway, if he has a SATA capable mainboard he can get the 10,000rpm Western Digital Raptor. High speed but high price aswell and low capacity (36GB ?) . Comes with a 5 year warranty. It is supposed to be reliable.