Urgent: Pegasos II needs Open Firmware update!

[GadgetMaster]

As long as a fix is made available thats good.

Customer service is not judged by producing impeccable hardware/software but by how any customer problems are dealt with when things go wrong.

I was once instructed by a tech support person of a major motherbooard manufacturer to hot swap a bios chip. In other words I was told to boot the system by installing a bios chip from an identical board and start up the bios flashing program. I was then instructed to pull out the chip (whilst the power was on) and replace it with the original corrupted one to resume the flashing process.

I would have been tempted to try this experiment if it wasn't for the fact that this particular board was a top of the range expensive mainboard and my company could not afford to risk two dead bios chips instead of one.

[GadgetMaster]

Like I said, I was tempted, Its not everyday you get a chance to do such things. but my supervisor at the time  said no. (Spoilsport!)  :-P