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Author Topic: "Technical Support"  (Read 3642 times)

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Offline FastRobPlus

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Re: "Technical Support"
« on: September 09, 2004, 11:19:52 PM »
I very much doubt they were tyring to get you to remove a competing product on the grounds that it was a competitor.  That is not a function of tech support and may even be illegal.

Either what they asked you to do has a history of fixing problems that they don't understand too well, or you got some call center guy who was winging it.
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Offline FastRobPlus

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Re: "Technical Support"
« Reply #1 on: September 09, 2004, 11:22:42 PM »
Quote

Wayne wrote:
You'll always find better suggestions on public forums and the site that sold you the discs (in my case shop4tech.com)



Generally, if you are tech savvy, you can help yourself as well as a tech support agent could help you, since companies publish thier entire knowledge database online.

You could also save me some money.
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Offline FastRobPlus

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Re: "Technical Support"
« Reply #2 on: September 10, 2004, 01:07:48 AM »
Uh.. Yogi, this is about venting on Adaptec today.

Do please try to stay focused.
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