@Bill
I find it pretty amusing that you seem to think that the computer industry works totally different from the rest of the commercial industry.
First thing, support is always the responsibility of the person/company/entity that sold you a product and since MS never has sold me a product directly, it is never their responsibility to support me. Support is supposed to go through the retailer. Why else would they be allowed to add 30% on the price of a product?
Second, if you think that you can go and ask for a refund of the licence price, try to figure out what the licence cost really is. Cost is never a fixed number, it varies quite abit depending on volume. So, you will never be able to determine the cost of the non OEM part in that case.
regards,
Stefan
ps.
Regarding the superbundle, you said that Genesi owns the software. What?
Doesn't the superbundle contain lots of different software licenced from lots of different developers. Please correct me if I am wrong, but your logic doesn't work here imho.
