1> Is their website accurate? How likely is it they have what they show in stock?
Probably not. They tend to update once a month on newer items, but I don't know if they're accruate on the older stuff.
2> Can they be trusted? Anyone get ripped off? Anyone had good experiences?
NEVER been ripped off by them. Have ordered several times and always had good service. When I bought a used, towered 4000 off the user-groups, they did some excellent service work for me, repairing what UPS destroyed. AmigaOne suport has been good, too.
Paul