SHADES wrote:
@Bodie_CI5
I agree with the between staticman & eyetech statement, I just don't agree with the comments posted about an individuals rights. I used to be a repair tech. for PeeCees mind you, and this type of thig does occasionaly happen. I think he has a right to know the truth and to follow it up with the laws of his country. It's not fair we critisise him on the process or method used. He got a defective product, it didn't work the way it was advertized. eyetech admitted this fault and told of a potential fix. The fact that this fix didn't turn out the way they expected it would is not the customers fault. There could be any number of reasons as to why the customer couldn't accepct the tech coming from 300k away. Organising a store to repair the mistake the customer has to pay for is wrong, they should just except the bill or send a new board they know is working or refund moneies. That's all. Where else could you debate the topic but in a fourm for debate.
Yeah if he wants to take this up legally, that's his prerogative, but whatever he has posted could be used against him as well though. He came onto Aworld's IRC last night (our time) and went apeshit, I was awakened from my drift into a nice little nap ;-) . I understand his getting peed off totally, but I think it would have beeter if he had not let the issue lay dormant for as long as it did. With our problem on the A1, we continuously wroked at it for a whole two months. My brother, was re-installing Linux an average 3-4 a day! We made our problem known and we received very helpful advice from _Messiah_, HMetal, our dealer, DaveP, Reflect, Olegil amongst others whom I can't remember at the moment. They were right the whole time long. My point is, that letting the issue lay dormant for as long as it did, would at least show apathy on his part. Hounding Eyetech about the problem from the beginning would have meant a speedier solution to the problem. He would have been a happy A1 owner now, and not have let this problem manifest itself across three forums. I can't comment on the third party solution, for Eyetech may have differing policies to what other companies may uphold, maybe even EU laws preclude such solutions. Who knows?
LOL about the forum debate part :-D , but since the problem is still ongoing, and may seek legal advice or settlements, it may turn against him.
In the words of the Divinyls: "It's a fine line between pleasure and pain" ;-) .