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Author Topic: My AmigaOne Experience  (Read 30967 times)

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Offline Bodie_CI5

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Re: My AmigaOne Experience
« on: October 07, 2003, 04:01:05 AM »
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SHADES wrote:

No I'm sorry, I totaly disagree. No company would settle for a home repair job, they would go bankrupt in warrantee claims.



But Eyetech offered to send out a technician ("300 mile round-trip")  to fix the problem, or for the board to be sent into Eyetech. But was told that staticman is a computer whiz. Enough said.
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #1 on: October 07, 2003, 04:01:59 AM »
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SHADES wrote:
If it was within the 12 month normal standard warrantee for most elctrical devices, I would say yes, I expect you to replace it. That's how it works. you see it could be a manufacturing fault or an assembly fault. That's not the customers fault, but you can't expect to send it out with some instructions and say
"hey, here you go, I've helped you now, go do it yourself and don't be so stupid, we gave you the tool."

If you bought a brand new 4000 in the 90s payed $4000 or whatever and the battery leaked, but it was brand new and they sent it out to you to fix......... Still not working? Hmm well you shouldn't have used the screwdriver, we gave you the molecular soldering sabre.




Did he not use a paperclip?
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #2 on: October 07, 2003, 04:09:53 AM »
He received his board in record time. I'm sure a few days more wouldn't have hurt. Others have waited for 10 months even, and have had some teething problems but had them worked out. Of course sending out a tech would have been a costly option, but they offered to go to even at that extreme. The parents insisted on staticman making the necassary changes did they not?

In any case, I believe that this can be sorted out by Eyetech and Staticman outside of the forums and in a much more cordial manner, than by us saying who is right and who is not.
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #3 on: October 07, 2003, 04:39:51 AM »
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SHADES wrote:
@Bodie_CI5

I agree with the between staticman & eyetech statement, I just don't agree with the comments posted about an individuals rights.  I used to be a repair tech. for PeeCees mind you, and this type of thig does occasionaly happen. I think he has a right to know the truth and to follow it up with the laws of his country. It's not fair we critisise him on the process or method used. He got a defective product, it didn't work the way it was advertized. eyetech admitted this fault and told of a potential fix. The fact that this fix didn't turn out the way they expected it would is not the customers fault. There could be any number of reasons as to why the customer couldn't accepct the tech coming from 300k away. Organising a store to repair the mistake the customer has to pay for is wrong, they should just except the bill or send a new board they know is working or refund moneies.  That's all. Where else could you debate the topic but in a fourm for debate. :)


Yeah if he wants to take this up legally, that's his prerogative, but whatever he has posted could be used against him as well though. He came onto Aworld's IRC last night (our time) and went apeshit, I was awakened from my drift into a nice little nap ;-) . I understand his getting peed off totally, but I think it would have beeter if he had not let the issue lay dormant for as long as it did. With our problem on the A1, we continuously wroked at it for a whole two months. My brother, was re-installing Linux an average 3-4 a day! We made our problem known and we received very helpful advice from _Messiah_, HMetal, our dealer, DaveP, Reflect, Olegil amongst others whom I can't remember at the moment. They were right the whole time long. My point is, that letting the issue lay dormant for as long as it did, would at least show apathy on his part. Hounding Eyetech about the problem from the beginning would have meant a speedier solution to the problem. He would have been a happy A1 owner now, and not have let this problem manifest itself across three forums. I can't comment on the third party solution, for Eyetech may have differing policies to what other companies may uphold, maybe even EU laws preclude such solutions. Who knows?

LOL about the forum debate part :-D , but since the problem is still ongoing, and may seek legal advice or settlements, it may turn against him.

In the words of the Divinyls: "It's a fine line between pleasure and pain" ;-) .
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #4 on: October 07, 2003, 04:47:28 AM »
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unclewilli-amigalover wrote:
@bodie_C15, i quess with out seeing pictures or or knowing for sure we should not blame ones method, i've used screwdrivers many times for that kind of chip remove. maybe the mother board was cold soildered or something.?


You're right about being unsure, for I am as well. But that's the point I am trying to make as well ;-) .
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #5 on: October 07, 2003, 04:51:32 AM »
@ Shades

Oh but you forgot the Divinyls part :-D !

But I'm glad that you have seen what I was trying to convey (i.e. like comprehend it, not necesssarily agrre with it, if you know what I mean)
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #6 on: October 07, 2003, 05:18:07 AM »
Man haven't you still worked it out?! I'm Aussie as well! Same city too  :-) .
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #7 on: October 07, 2003, 05:30:10 AM »
Nice to see you too man!

Now my dealer is in Queensland, the shop name is AnythingAmiga:

www.anythingamiga.com    

 (I think that's right), his name is Doug, excellent guy. Give him a call he'll be able to direct you to where you need to go as far as User Groups go. He's told me before, but I have a bad memory! My borther is currently trying to get an OS4 demo for Melbourne.. so fingers crossed!
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #8 on: October 07, 2003, 06:04:24 AM »
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Hammer wrote:
Quote

Bodie_CI5 wrote:
Man haven't you still worked it out?! .

There’s an offer(invitation to treat), acceptance, agreement, and consideration.

Entity A claims that the product doesn’t work to begin with.
Entity B claims that the product was working when they handed the said product to the customer.

Did I miss anything so far?


Errr... yes you did. I was talking about me also being an Australian to Shades. There was nothing sinister in what I posted. You also cut out the rest of my sentence thus taking my words out of context.
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL
 

Offline Bodie_CI5

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Re: My AmigaOne Experience
« Reply #9 on: October 07, 2003, 06:43:29 AM »
@ Hammer

It's cool man :-) .
Recovering WoW addict.

And, I\'ve relapsed, LOL.

Hmm, might be canceling again. LOL