Nothing said, they can know my job assignment as far as I am concerned. I just want to make sure people understand why things are delayed. You are right though on the context of your concerns. I cleaned it up a bit after looking at what I said.
TO ANYONE COMPLAINING ABOUT SLOW SERVICE: YOU SHOULD BE LUCKY TO HAVE THIS GUY WORKING ON YOUR EQUIPMENT.
Send your repairs to UK back and forth and see how long repairs take. How anyone can complain about Pauls work is beyond me. Ungrateful. The US community is lucky to have him
I have personally seen him spend all kinds of extra times on boards to "get it right" without charging. People not wanting to pay for repairs after he wastes time diagnosing (with no fee)