Vesalia's thoughtful refund

[Orjan]

I don´t see why everybody dislikes Vesalia because they try to fix things for people? They could have ignored your 3€ refund completely, and you with the keyboard, they could have stonewalled you as well, but they fixed it for you. I never had any problems with Vesalia, my orders always show up on time, and so forth..

[Orjan]

I can agree that they aren´t top-notch when it comes to e-mail answering, and I can´t argue with your used/not uesd A1200 either, since I have only recieved just the stuff that I have ordered from them without being damaged and stuff... Except for my Cyberstorm MkIII which was DOA, but that wasn´t their fault...

I think they are hobbyists.. I think it´s just a guy and a couple of family members running the whole shabang, but I can be wrong..

[Orjan]

KD7HTH wrote:

Well, good for you down there in Sweden getting your products "on time".  

Well, actually Sweden lies north of Germany, so technically it would be called "up there".. :-)

Anyway, I always get my orders about 10-12 working days after I place my order and a day or two of those are bank transfer time, so the actual S&H time is a little less..