I think this situation for One owners is totally mess.
The One owners have bought a relative expensive product as the One XE is. Then most of the have to stuck with linux and later with an unfinished -quite lovely indeed :-) - Os, but then they get noticed that the hard doesnt go as were supossed to.
Eyetech doesnt make honour the warranty - IMO they will have to solve the problem to every and each one of the One onwners for free of course -
Now some ppl claim there is a workaround relative easy to do, but the owners have to ship worldwide his beloved board to a 3rd party, which voids "warranty" and pay X bucks to get the his Aone working as it was supossed to work when bought...
its totally mess, and at least IMO the fix must be under public domain, because most of users wanna do by themselfs. Anyway, as eyetech doesnt do nothing, the users are under its own right to try.
Just my point of view.
PS: Only clarify that Im not Aone owner