Need MakeCD Registration Replaced - Can't contact Authors

[doctorq]

The registration number itself has been lost over time. What can I do at this point to get a replacement/re-generation of the registration number?

Sounds to me like you want to get a new registration number free of charge, because you have the original disk...

That reminds me of a jerk I met on IRC once; he wanted me to send him my keyfiles of the software he had used, because he lost his in a harddrive crash. He expected since he registred once, he was entitled to new keyfiles free of charge. I can only ask, when has it been the authors responsibility to replace peoples keyfiles and registration numbers because the customers doesn't store them in safe places???

[doctorq]

@doctorj

I am not looking to start some sort of war, but I find it highly HIGHLY offensive that I am likened to some "jerk on ICQ" when I make the request that a registration code is resent to the original software purchaser.

I'm not trying to start a war either, and I have never said you were a jerk; I said you reminded me of one I met om IRC. My point of view is ,that the buyer is responsible for not loosing registration numbers and keyfiles; not the authors of the software. As I see it, you lost the reg number, so it's your fault.

And by the way, "resent to the original software purchaser" Didn't you say you got it by buying a friends Amiga collection???

If you don't know... the original software came with a temporary registration code. The final registration code was provided by sending in a registration card to the author.

When I registred I was sent a disk with the registration number printed on it. Just like twizzle was.

@Savan

With attitudes like that, it is no wonder people would rather download a pirate version than support developers who think "customer service" is non existance. Developers should be jumping through hoops for customers, not placing silly obsticles in the way.

Customer service non existant? As if I can write to Microsoft that I lost my registration number for WinXP, but have the original CD, and get a new one without paying? Yeah right, that wouldn't make it sooo much easier to sell pirated software. Replacing keyfiles and registration codes has nothing to do with customer service if you ask me...

Customer service is helping out when needed, not to give freebies to people because they don't store their software correctly.

[doctorq]

@Hyperspeed

By frog I'm guessing you are refering to me.

What part of "My point of view is" don't you understand??? As I see it, he lost his sheet with registration number, and now he wants to get a new one from the authors for free, based on having the original disk. That is what his initial post was about; getting a way to contact the authors to get the registration number, but maybe you missed that?

From my point of view he isn't entitled to a free registration number, but you are apparently of a different opinion.

I have MakeCD and the code is on the book not the disk.

And so what??? Doesn't prove a thing. I regged my copy of MakeCD directly from the authors,and my disk has the registration number printed on the disk. Have you considered that the product have been offered to customers in different ways???

Anyway, last time I checked, this is a public forum, so I'm entitled to post my personal opinions. Yours aren't the same, and I couldn't actually care less.

[doctorq]

If you were in the same position would you feel happy about buying another 80-euro copy? That's 2-days pay for some!

Yes, I would, since it's my mistake. If it's 2-days pay for some, I can't understand why these people don't store it at safe places.

If I wouldn't want to pay the registration fee once again, I would find different alternatives. I keep several backups of keyfiles and registration numbers for a reason.

[doctorq]

@Hyperspeed

To follow your example, your point would be that the car manufactorer would be responsible for replacing the broken key for free.

In this case the MakeCD registration code is the broken key, and the authors of MakeCD are the car manufactorer. Again, the authors aren't responsible to recover the lost registration codes for the customers.

You are apparently to thickheaded to understand, so I won't even bother any more...

[doctorq]

So your contention is that if you've lost your key, you must buy a new car?

No, my point is that I would have to PAY for a new key to my car, not get one for free from the manufactorer. The same as if yourself deleted the keyfile for IBrowse, Miami, Miami Deluxe, AmIRC and whatever, a new registration would be the outcome of it.

I don't follow your logic. I suppose a nominal fee for generating a new key might be in order (to use your car analogy), but replacing the whole thing?

Nominal fee or cost of a new registration code would be in order, but it doesn't seem like the original poster of this thread thinks he has to pay anything, and just wants a freebie.

[doctorq]

@klejserjr

Well, if you think the total expenses for making a new key is $2 then I should pay $2. If the costs for making a new code for MakeCD is $70, then I should pay $70. It's that simple.

As for the phrase "You lose the key to your $70 piece of software -- you pay $70?" keep this in mind... The software is FREE, it's the REGISTRATION that is priced at $70.

[doctorq]

It was you that brought up the $70, not me, so don't bully me around with the figures you stated. IIRC the cost for registrating was more in the line of 50 DM, which is around 35 USD.

OK, maybe bad choice of words; MakeCD is not free, but public available so you have the chance to test it to see if it is a useful product to you. If you want to have the benefit of using ALL the features you have to pay the registration fee.

Anyway, forget it, I can't be bothered to waste more time on this crap.