I don't think you're trolling, Chris. I think this post is very
respectable, for three reasons:
1) It's factual. By that I don't mean that all you say necessarily is
true, but that if someone finds an error or mistake, it's possible to
prove you wrong.
2) You're not hiding your identity, you stand for your words.
3) You're naming the product you criticise. Yes, this is definitely a
plus, as again it means you're willing to stand for your words. Taking
cheap shots is safer, perhaps.. and more cowardly.