Reticuli,
I appreciate your efforts, I truly do, but I cannot recreate the problem, no matter what I do. You are correct in that about 85% or higher of our users use either IE or Netscape.
The biggest problems we appear to have come from people who either use antiquated versions like Netscape 4.x or in some cases even IE3.x. As such, at this point, there are only two things I can really blame here (considering 99% of all people log in ok).
1) The security settings of the browser
2) Connection problems.
I stayed up the majority of last night trying and I simply cannot reproduce this problem, no matter what I do, which platform, or which browser and version I'm using. How else can I test?
I digress however, this should have been solved in e-mail, not in a news item labelled "Site Update" as we're not only way off topic, we're badly flawed in the approach.
Wayne Hunt