CyberStorm sent to DCE for repair

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Thanks, Kees :-)

Ciao

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Hi all,

Well . . .i'm ansewring to myself!

This is the first step towards the madness :-)

I've just received, good news from Ron Van Herk.

Some of our boards (exept the CSPPC) are already repaired, and will be sent to VirtualWorks (and therefore to his customers) within 3 days.

The CSPPC under warranty, will be replaced in the next few weeks.

When we will receive the repaired items, i'll post here again.

Thanx a lot to Ron Van Herk (Palpatine).

Ciao

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by Merko on 2003/8/21 23:30:41

Roj wrote:
> With all due respect, in the amount of time it's taken to
> find these boards and match them to an owner, I could've sent mine
> to France and back for repair for or five times.

Maybe. I sent mine once, took a few weeks, unfortunately it wasn't
fixed when I got it back. I've no complaints with this guy, I'm happy
with the way it was handled, but it turned out that he can't fix all
problems, only some specific ones which are however very common.

we already known that.

At Amiga.fr, it is possible, to fix some little failure on this kind of boards.

They never owned service manuals, diagnostic gears and so.

If at DCE aren't be able to fix a PPC card, nobody else, can do. This is the sad but real situation.

Ciao

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@Palpatine

Hi Ron,

any update from DCE?

Regards

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by Cyberus on 2003/9/6 1:27:30

####ing hell! is this thread still going?
seriously though, I hope you get your boards back people. It just ain't fair for a company to take your possesions when you have sent them in good faith...

I apologize (me and VirtualWorks) with all "not-involved" people for this long thread about DCE-Genesi problem.

Try to understand that only Virtualworks (with theyr 10 boards still under repairings at DCE) has more than 6000,00 EUR (end user price) of items at DCE from more than 2 years.

All that, is the last chanche, before running up a lawsuit.

Thanks to all (and to AmigaOrg owners) for the patience.

Regards

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@ Ron

. . . a very long and painful gestation! you agree?

How we will call them?  CyberStormPPC-NG?

Cheers :-)

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by Framiga on 2003/9/29 12:46:48

@ Ron

. . . a very long and painful gestation! you agree?

How we will call them? CyberStormPPC-NG?

Cheers

How about the baby? it grows?

The missed component is arrived? (is it the 060 cpu?)

Regards

Coccini Franco & VirtualWorks

PS- please, Ron . . .answer to the VirtualWorks mails too :-)

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