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Author Topic: Amiga repair / service houses any left ?  (Read 6323 times)

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Offline PMC

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Re: Amiga repair / service houses any left ?
« on: June 30, 2004, 09:01:33 PM »
@ Hyperspeed

I was just about to post a warning myself until I read your piece on Analogic.

I ordered an '060 card from them which took ages to arrive, and when it did it didn't work.  Raj at Analogic told me I was getting a 66Mhz model instead of the 50Mhz one I requested as I'd been "very patient".

The card I got was covered in what looked like the remnants of someone's breakfast and wasin poor condition generally.  No suprise then it didn't work.

I had to pay P&P to get the card returned to Analogic, who then sent it back...  Guess what?

I ordered a FULL '060 with MMU and FPU.  What I got was the EC version.  Raj even had the audacity to try and tell me that Motorola badged some '060s as EC chips even though they were actually the full monty units.

At this point I lost it, and demanded a refund, citing the Trades Descriptions Act.  Guess what?  They couldn't give a damn.  I eventually got my money back, but I had to pay for P & P again....

I've heard several horror stories about Analogic.

The sooner these muppetts go out of business, the better.  
Cecilia for President
 

Offline PMC

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Re: Amiga repair / service houses any left ?
« Reply #1 on: June 30, 2004, 10:04:03 PM »
It would be interesting if someone from Analogic posted here to defend his company's actions, or at least provide a suitable explaination to their ex customers.

Like it or not, the Amiga market is shrinking and eventually Analogic will upset one too many people and word will spread.

Anyway, if you're in the UK and have a broken Amiga (like me) then think VERY carefully before sending it to Analogic for repairs.  

If you work for Analogic and are reading this, then perhaps you could give your side of the story.
Cecilia for President