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Author Topic: Analogic (UK) are selling new (NOS) Amiga 1200s on Ebay  (Read 6161 times)

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Offline PMC

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Re: Analogic (UK) are selling new (NOS) Amiga 1200s on Ebay
« on: March 02, 2007, 01:21:57 PM »
Be very, very careful with Analogic....

I bought an 060 accelerator from them a few years back after being told they had them in stock.  Two weeks later I phoned to chase the order and was told I was being upgraded to the all singing 66mhz CPU because I'd been waiting a while.

Anyway the card turned up dirty and non-functional.  They promised me a courier was on it's way to collect the card but they never turned up.  In the end, after four phone calls I sent the package back myself.

A few days later the (now cleaned) accelerator returned and this time my A1200 booted.  However, frequent crashing led me to check the CPU - which was a 68060EC.  I phoned and asked if the card had the MMU and FPU fitted (which I expressly specified in my original order) and was told that all 68060s were supplied as such, and that Motorola had mis-labelled a batch of CPUs.  

I ran a diagnostic program and lo - no MMU or FPU, which rendered my 68060 useless.  

I phoned Analogic and asked them to take the card back as it was not what I ordered.  The promised courier failed to materialise and again I had to fund postage costs.  I demanded my money back, which to be fair only took five days to materialise.

In short, they sold me faulty goods in poor condition, lied to me on three occasions about the spec and tried to fob me off with promises to collect the card by courier.  It was only afterward that they claimed the card worked perfectly with them so therefore was not faulty and as a result would not honour postage costs.  Mentions of contacting Trading Standards was met with very terse language.

I cannot emphasise this strongly enough:

BE EXTREMELY CAUTIOUS WHEN DEALING WITH ANALOGIC

Give them no room to maneouver, DO NOT under any circumstances send a complete system to them for repairs (they have been alleged to swap people's hard drives over for lower specced units) and make sure that the spec you order is exactly what you get.  Test it thoroughly and be prepared for a long fight if anything is faulty.
Cecilia for President