>1st hand experience.
Hello
Me! I had suggested to local DELL agent about
flashing or replacing just the firmware.
They refused and they said that I must buy
NEW laptop CD-ROM drive. Local LG office
said that they cannot help me and they
don't sell such CD-ROM drive.
There are several millions of LG CD-ROM sold
to leading PC vendors (ie DELL, Compaq), and
the drive cost only US$ 20. It's strange that
Mandrakesoft DID NOT test their product
with the popular hardware.