Well, while companies like Apple and Microsoft might product products you don't like, produce adverts which appeal to dumb public and in the later case have engaged in anti-competitive practices... The don't don't sue their users.
Looks at Apple's approach to Hackintosh... They turn a blind eye. Or Jail breaking... They simply lock out the hack in the next OS revision... They don't sue or "go after" the users who do these things. Apple are a bit brighter than incurring the wrath of the hacker community.
Sony did this to themselves, it's the users I feel sorry for.
Yes but appples approach has always been to use/steal other peoples IP and then settle afterwards.
However as you say its the users who have lost out with their details being stolen and not being able to play online for a week or so.
Though at the same time I have to admit to a bit of a quiet chuckle after years of PS3 owners having a go at me for having to pay to use xbox live, and me trying to point that xbox live better for all sorts of reasons.