That's too bad. The least they should do is send back your boards, fixed or not.
That's really sad... :-(
Does actually someone know how DCE, former phase5 employees, bplan are now involved in Genesi and its products? I've read somewhere that DCE has built the Pegasos boards. Is that true?
The alternative option, could be an international lawsuit but . . . is a bit complicated acton.
Maybe all people who have sent boards or other items for repair and never heard something, should join forces and do something.