Amiga.org
Amiga computer related discussion => Amiga Hardware Issues and discussion => Topic started by: Jose on March 19, 2004, 08:04:16 PM
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Was about to send a broken Apollo board I got from eBay to eyetech but they said they can't help.
What places are still there to support us?
Also, let's make a list for the future for anyone who might need it, like me now
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Hell if I was AINc, I'd have complied a list of all companies supporting the Amiga in any capacity by now.
The lure of free publicity would do the market the world of good.
But hey, I guess ideas like this disappear when you have to spend most of your time selling your only major asset (the OS) !! :-( :-(
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Amiga Repair Center in france!
http://www.amiga.fr/Homer.html
I've just had my amiga access fixed there, and a friend had 3 x A4k's fixed. Very friendly guy there...
Cheers,
Povl
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Thx. Was the price good?
Keep'em coming
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testing is free, and he'll give you a quote on it if he can fix it. But don't expect it to be super-cheap. He accepts PayPal, which is nice.
E-mail him, and ask for a price-qoute perhaps first.
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Got any rough ideas on the prices?
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If it helps, I do component level Amiga repairs from around New Zealand, and a few international ones.
Freight price make this a bad option, but sending faulty motherboards only (no heavy case) makes it more reasonoble.
Labour and parts prices tend to average around 75 Euros, not including return freight.
I don't do any detailed work to 3rd party equipment, like Phase5 stuff, Apollo boards, etc, due to having no service information and no access to parts. Many of these boards use programmable custom logic devices, the contents is secret to the manufacturer.
But otherwise I'd highly recommend Jean-Jacques from amiga.fr (I think he's Voxel on Amiga.org)
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Magnetic seems to advertise Amiga repairs in the USA (New York city)
http://www.magneticsystemsnyc.com/Index2.htm
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Thanks all for replies.
If someone has some more you know please don't hesitate to post, so that others know...there seem to be few places left.
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Hoya!
@Jose
Try the Links section because, IIRC, there are some other French shops which offer Amiga repairs. :-)
Be funky
M A D
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Well I guess you could tryanalogic. (http://www.analogic.co.uk) :-?
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@Castellen :-)
Q> I'd highly recommend Jean-Jacques from amiga.fr (I think he's Voxel on Amiga.org)
Yes you're right, JJ is a very good technician with an enormous Commodore/Amiga/Third party Amiga repairs background :-)
He makes honest prices and quoting is free. :-)
BTW, he's not me :lol: He's one of my best friend in the Amiga Land since the early years of our beloved Amigas.
BTW II, I was at a time Approved Amiga Repair Service for Commodore (back in the 90') but have stopped since 1998 when I closed my own company :bigcry: as many of the Amiga only dealers in France :cry:
But I never ceased to use my Amigas, and try to help other Amigans any time I can on the Web :-D so I understand you can have made the join between him and me ;-)
He's the last Amiga Repair Service here in France and he highly deserve our worldwide clientele :-)
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Voxel: You may want to use the quote function. Your post makes it sound like you are talking about yourself in the third person and is REALLY confusing :lol:
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@NightShade737 :-)
Q > Voxel: You may want to use the quote function. /Q
Well, I really would want to be able to use all of the function of this site, but unfortunately there's a lot of it that NOT works with my IBrowse Amiga browser ;-) and until it's remedied I'm forced to "Quote" by hand :lol:
Another one that's broken for me : all functions in the post module other than the automatic inclusion of smilleys ;-) and the preview/post button ;-)
I can certify you that JJ and me are TWO real and different persons :-) living at about 2-300 Kilometers from each other :-)
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The DoomMaster repairs Amiga and Atari ST hardware. He does a really good job and does not charge too much. You can reach him on the Kali Game Server. He is on almost every day. His screen-names are: HGC, Jasper, Fly, or DoomMaster. I wish he was still here on Amiga Org. :boohoo:
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Because he wasn't just an Amiga fan, he was a loony, and
had absolutely ZERO clue what he was talking about.
It only takes one or two threads on this site to prove
that. When idiot users run around giving extremely bad
advice as if it was gospel, it's better to remove them from
view than to let it endure and cause problems.
Neko
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Hi Jose
try to contact Amiga.fr and Vesalia (the most important Apollo reseller ATM).
Ask them if they are able to fix Apollo cards.
For DoomMaster . . .if you have a broken bicycle, maybe . . .maybe ;-)
Ciao
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@DoomMaster
28 posts. Must be your record?
But you really can't help it can you? You must blow your cover sooner or later.
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If you're in the UK, Analogic looks like the only place to get your miggy repaired
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DO NOT UNDER ANY CIRCUMSTANCES SEND YOUR AMIGA TO ANALOGIC!
One of the main reasons I wanted to join Amiga.org a fortnight ago was
to warn everyone what Analogic Computers did to me in 1995.
I sent them my A1200 to have the Video DAC repaired because I was
getting a blue screen and they just could not find the fault.
I phoned, wrote, threatened them with legal action when they kept my
Amiga there and didn't send it back. When it was sent back I was £50
short and there was still a blue screen.
I actually travelled to Kingston-upon-Thames to confront the Manager
and when I asked for a refund he said "You cannot have the cake an eat
it Sir" in a patronising tone, and had the cheek to take my details
like some police inspector.
My Amiga had it's screw threads worn, warranty stickers slapped on it
with super-glue, came back with fingerprints all over and in the end I
had to go to Wizard Developments (now Compute!) who fixed the problem
within 3 days for £20 cheaper.
Avoid these clowns, they operate from a tin shed in a tiny industrial
car-park. Their delivery van takes up 40% of the shop. They don't give
a damn about you.
Go to the French experts or see if Compute! or Power/Eyetech can help.
There are plenty of long distance options too and airmaililing your
motherboard is not that complex.
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Agree!
Ordered a 2.5 inch HDD for my A1200 from them about 6 months ago and it was suppose to be partioned and prepared with WB3.0 installed but it came totally empty and unprepared.
Emailed them several times without response asking them why they sent me an empty HDD, even sent two fax to them wanting them to contact me by mail but nothing happened.
So I'm saying also: AVOID THESE SCOUNDRELS AT ALL COSTS!
:destroy:
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Is there actually one low cost reliable Amiga dealer these days?
I begin to think not, with the exception of Amigadeals, who are actually cheap and very reliable nice people
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Well, that's a definite lack of customer support and if it had been my
company I would have sent you some disks to install goodies!
Analogic have advertised on Amibench before now (raj@analogic.co.uk)
and I ask you, what sort of professional company puts a wanted ad on a
free website asking for Amiga parts.
I remember the Analogic hard-disk software though... you were better
off without it!
It used this stiff, inconfigurable program that forced it's own
settings on you. Here are some of the files I noticed on their prep
disk:
An old trashcan (WB1.3 anyone!?)
DiskDoctor (Is that some sort of 1989 PD virus?)
ancient icons (and dodgily drawn ones)
d.rive definitions
drimve definitions
drive definitions
drive definitions1
yy
Test/Who.info (A icon with peoples signatures on it)
Devs/Keymaps/dave (It's probably a Klingon character set)
STARTUP-SEQUENCEO (sounds Spanish...)
t/version.number (Version dot number? For what! Why in T/ !?)
davesetup
formathdo (not a zero worryingly)
:-D :-o :-D
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Hoya!
LOL! And I guess your HD had a bootmeny made with some dodgy, lame utility ripped from a "Boot-Disc Utils" disc! ;-)
Some people have no respect...
Be funky
M A D
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HopperJF wrote:
Give the guy a break, or list me any other reasons he isn't popular here.
The only break DoomMaster/BoingBoss deserves is his third and fourth cervical vertibrae.
Shall I go dig up the obscenity-laden "farewell" email wherein he threatens to DDOS the whole site? The guy's a human turd.
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Well, everyone deserves a second chance... except someone who
charges you £50 to deface your beloved Amiga!
;-)
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hi!
on the subject of analogic....
I once took an A3000 there for repair and they said that they hadn't had much luck with them and they gave it a try but couldn't fix it lol. (it still isn't fixed today) :-(
Then one other time I bought a 500mb scsi hard drive from them and they sent a 200mb one instead!! so that had to be sent back and I had to get the correct one sent instead.
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You can include me in that list. I do repair Amiga and Atari ST computers. I usually charge a very low flat-rate fee plus the cost of parts and shipping. Most repairs will be less then $50.00 plus the actual cost of shipping. I work as a Class 4 Electronics Assembler. So any computer repair work that I do will be professionally done with European pride. I have an anti-static workstation at home and all of the special electronics tools needed to properly perform computer repairs.
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@ Hyperspeed
I was just about to post a warning myself until I read your piece on Analogic.
I ordered an '060 card from them which took ages to arrive, and when it did it didn't work. Raj at Analogic told me I was getting a 66Mhz model instead of the 50Mhz one I requested as I'd been "very patient".
The card I got was covered in what looked like the remnants of someone's breakfast and wasin poor condition generally. No suprise then it didn't work.
I had to pay P&P to get the card returned to Analogic, who then sent it back... Guess what?
I ordered a FULL '060 with MMU and FPU. What I got was the EC version. Raj even had the audacity to try and tell me that Motorola badged some '060s as EC chips even though they were actually the full monty units.
At this point I lost it, and demanded a refund, citing the Trades Descriptions Act. Guess what? They couldn't give a damn. I eventually got my money back, but I had to pay for P & P again....
I've heard several horror stories about Analogic.
The sooner these muppetts go out of business, the better.
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I'll plug Raymond Computer in St. Paul, Minnesota, USA for a repair center. I've done a lot of business with him (Ray Bryan). Their web site is Raymond Computer (http://www.raycomp.com). Some of it may be old/out-of-date, but they are still around. I Email with Ray pretty much on a weekly basis. I used to live in his area, so I could actually go to his store (yep, a real Amiga storefront still exists!) every weekend if I wanted.
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Well it's nice to know others have experienced what Analogic are like.
I've ordered stuff from every Amiga company that advertised in Amiga
Format but never have I encountered a company (or even PEOPLE) like
those at Analogic.
It was like talking to a brick wall, honestly I couldn't get it
through to them that I paid £49.99 to get my A1200 repaired and they
hadn't repaired it!
Why did Wizard Developments (now Compute!) fix it within 3 days? They
were professional and even gave me a diagnostic sheet explaining it
was the blue array on the Video-DAC that had gone.
Analogic made up all sorts of excuses because they didn't have the
expertise to isolate an Amiga specific fault.
When I attended World of Amiga 1998 at the Novatel exhibition centre I
felt like getting up on the table and shouting out across the hall
"AVOID ANALOGIC!" they had the audacity to continue trading where
there was money and stuff people who'd already paid for a repair.
As you can see from the other posts they have provided bad service AND
bad equipment. A slapdash company if ever there was one.
8/9 years later they are still in business, advertising memory on
Google. I am still £50 out of pocket and my Amiga still has the scars
of their incompetance.
Keep your posts coming folks!
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It would be interesting if someone from Analogic posted here to defend his company's actions, or at least provide a suitable explaination to their ex customers.
Like it or not, the Amiga market is shrinking and eventually Analogic will upset one too many people and word will spread.
Anyway, if you're in the UK and have a broken Amiga (like me) then think VERY carefully before sending it to Analogic for repairs.
If you work for Analogic and are reading this, then perhaps you could give your side of the story.
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I'd say their first port of call would be to get this thread removed
at all costs. They wouldn't respond to our complaints because right
now they're a little too convincing.
If it had been Eyetech or someone I think we'd have been offered a
refund right away, but with a professional company like that we
wouldn't be in this mess in the first place.
Did I mention I spent £10 on the phone to Analogic back in '95/96 just
trying to find out where my Amiga was? I was in the middle of
important exam work and they really messed up.
I went to the Citizens Advice Bureau and got tonnes of leaflets on The
Small Claims Court but in the end my exams had to take priority and I
never did get answers from Analogic.
If phonecalls, letters, threats and personal visits don't get a
response from the manager to his loyal customers then I doubt
he'dbother responding to a handful of people moaning on a website.
Analogic in my honest opinion works by Anal-Logic.
:-D :-D :-D ;-)
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Hi,
may i recall DCE too?
They are still in business, altough they have STOLEN, hundreds of cards. (6000 Euro only to a resseler here in Italy)
BTW . . . they are the same ones that are manufacturing Pegasos ATM.
Bye
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What's up with DCE of Germany anyway?
I remember them making excellent products like the SX32-Pro for the
Amiga CD32 console. They also made my DCE SCSI-IV kit v8.5...
As I understand it a lot of people got problems with their Cyberstorm
68k and PPC cards and sent them back but there has been very little
communication from them.
Do you think they ran out of components and can't offer a refund or
they'll go bankrupt?
If they are manufacturing the Pegasos and still have peoples'
Cyberstorms then this is totally out of order.
I've seen elsewhere a very popular thread urging a Class Action
Lawsuit to be put forward, I'm surprised a high profile electronics
company hasn't got a PR representiave surfing the web to put problems
right.
:-(
Let's name and shame 'em all!
:-o :-o :-o :-D :-o :-o :-o