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Amiga computer related discussion => Amiga Marketplace => Topic started by: cpaek72 on May 20, 2020, 11:54:03 PM

Title: Amiga Kit has terrible commuinication
Post by: cpaek72 on May 20, 2020, 11:54:03 PM
Seems like the only way to get their attention is through this forum, but I have an order that is being held up by 1 item. Can you guys please check my order and release the Keyrah V2b USB first. At the very least please respond to your request by customers who just want a single reply to say you guys are on top of it. Yes, I know Covid is an issue that is affecting everyone, but the most basic customer service like responding to your emails would help alleviate those who have paid for orders already. Order was placed on April 28th. Also, I ordered screws for my amiga 1200 but received plastic rubber feet instead.
Title: Re: Amiga Kit has terrible commuinication
Post by: klx300r on May 21, 2020, 01:54:51 AM
sorry to hear that & hope things get resolved soon with all this corona virus delays nowadays but I can only speak for myself when I say that their customer support has always been good and shipping to Canada is surprisingly quick with fair pricing
Title: Re: Amiga Kit has terrible commuinication
Post by: amigakit on May 21, 2020, 09:24:05 AM
@cpaek72

You can send me a PMail rather than opening a thread.  I have checked and we responded to your email through our server.  I suspect that the email has been trapped in your Spam filter.  We have resent the reply today through our other email box.  Hopefully it arrives.  If you have any queries, please use Pmail.