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Amiga computer related discussion => Amiga Hardware Issues and discussion => Topic started by: royalcrown on May 16, 2013, 02:39:45 AM

Title: UPS is getting me upset.
Post by: royalcrown on May 16, 2013, 02:39:45 AM
Check out this:
(http://i1191.photobucket.com/albums/z469/drinkoldcoke/DSC_0085.jpg) (http://s1191.photobucket.com/user/drinkoldcoke/media/DSC_0085.jpg.html):hammer::hammer::angry::angry::angryfire::angryfire:

Not the first computer either, how 'bout you guys ?

This was my first Amiga too, which compounds the BUMMER !
Title: Re: UPS is getting me upset.
Post by: amiman99 on May 16, 2013, 02:53:28 AM
Sometimes it's the shippers fault, like not providing enough clearance between the box and the PC.
Looks like a case damage, major unscrewing job, just to get to the case. I hope everything else is fine.
Title: Re: UPS is getting me upset.
Post by: AmigaClassicRule on May 16, 2013, 03:09:16 AM
Quote from: amiman99;735134
Sometimes it's the shippers fault, like not providing enough clearance between the box and the PC.
Looks like a case damage, major unscrewing job, just to get to the case. I hope everything else is fine.

No..it seems the motherboard is also damaged. See how the motherboard is bend with the case. That is not a good sign.
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 16, 2013, 03:13:08 AM
Box seemed plenty big and shipper packed well outside of crating it. Bubble packs and bubble wrap all around 6 sides.
Title: Re: UPS is getting me upset.
Post by: Matt_H on May 16, 2013, 03:31:31 AM
I think that's more a result of (poor) long-term storage of A2000s. I have one with very similar - although not as severe - bowing that was never shipped. I suspect that if all 4 feet aren't properly supported, the uneven distribution of weight will cause the case to warp over a period of years.
Title: Re: UPS is getting me upset.
Post by: Darrin on May 16, 2013, 03:45:42 AM
You might be lucky.  Check to make sure no part of the metal base is actually in contact with the bottom of the motherboard and fire it up.  If it works then an hour with a screwdriver and a mallet should sort it out.

Fingers crossed...

Edit:  Considering the amount of force that would need to be applied to the side of the case to bend that metal strip, if it was done in transit while the case was wrapped in bubble-wrap then I'd expect to see some sign of an impact on the outside of the shipping box.  The A2000 was built like a brick toilet and designed to survive a direct nuclear strike.
Title: Re: UPS is getting me upset.
Post by: magnetic on May 16, 2013, 03:49:01 AM
That really sux. I've seen this so many times with these shipping outfits its amazing. I had a FedEx guy literally throw a boxed amiga 4000 toaster down a flight of stairs (i was standing right there couldnt believe it, for them thats normal)
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 16, 2013, 04:27:51 AM
I told shipper that I wasn't going to complain if he sent it that was becase I bought as is. He says it was straight when he sent it, so going to file with UPS. Given that this isn't my first mashed pc, I reason that items with a high mass and large surface area like pc cases get damaged more often than most items. There were times I should have reamed em and gave them a break, so hopefully they'll be fair with me here.
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 16, 2013, 04:32:12 AM
I saw a video from them no less on how they ship. The air part killed me to watch. They had a special case that fits the fuselage EXACTLY (like those vacuum bank things). So it's curved on top right...anyhow they fill ALL that space. Guess what happens with the rectangle box when only the round side is left...They mash it in to fit anyhow if possible. It was on the science channel or something like that on tv.
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 16, 2013, 04:37:13 AM
Quote from: Matt_H;735141
I think that's more a result of (poor) long-term storage of A2000s. I have one with very similar - although not as severe - bowing that was never shipped. I suspect that if all 4 feet aren't properly supported, the uneven distribution of weight will cause the case to warp over a period of years.


It's mostly straight on the opposite side and the perpendicular sides. Could be but going with most likely based on what info is available.

To do that it'd have to be stored on some sort of fulcrum I'd think...lol
Title: Re: UPS is getting me upset.
Post by: freqmax on May 16, 2013, 04:37:34 AM
UPS is one of the more expensive and bureucratic transporters too. Quit their business?

Find a cheaper one and use the monetary difference in packaging material..
(perhaps one should use a fiberglass box to preserve the contents?)
Title: Re: UPS is getting me upset.
Post by: amiman99 on May 16, 2013, 04:57:37 AM
Quote from: AmigaClassicRule;735137
No..it seems the motherboard is also damaged. See how the motherboard is bend with the case. That is not a good sign.
The PCB are designed to bend to some degree and still be good, hopefully there is no PCB break there.
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 16, 2013, 05:12:27 AM
Quote from: amiman99;735157
The PCB are designed to bend to some degree and still be good, hopefully there is no PCB break there.


Anyone want to buy my ultra rare "rainbow" prototype...:D
Title: Re: UPS is getting me upset.
Post by: Matt_H on May 16, 2013, 05:12:48 AM
Quote from: royalcrown;735150
It's mostly straight on the opposite side and the perpendicular sides. Could be but going with most likely based on what info is available.

To do that it'd have to be stored on some sort of fulcrum I'd think...lol

Yeah, I bought mine from a guy who had it sitting on a shelf for who knows how long, with the front half hanging over the edge. The bowing is probably more pronounced on the right-hand side of the machine because that's where all the heavy stuff is - drive chassis and PSU.

If there's damage to the top case in that area as well, that would suggest UPS damage. Otherwise, I think it's just physics and time that are to blame ;)

EDIT: One thing you can do to test is pop out the motherboard. If it returns to a flat shape, then you're probably looking at acute UPS damage. If it stays bowed, it's probably long-term warping.
Title: Re: UPS is getting me upset.
Post by: amiman99 on May 16, 2013, 05:17:13 AM
Take it apart and see if it works, just be careful not to drop the back of the PS onto the motherboard which can damage the Video Hybrid chip.
Title: Re: UPS is getting me upset.
Post by: danbeaver on May 16, 2013, 05:19:59 AM
Quote from: Darrin;735143
A2000 was built like a brick toilet and designed to survive a direct nuclear strike.


I think you mean "Brick Outhouse."
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 16, 2013, 05:44:59 AM
I'll keep you guys posted on this if you're that bored, will test when have kb.
Title: Re: UPS is getting me upset.
Post by: Argo on May 16, 2013, 06:36:46 AM
Strip it! Then try to straighten out the case. The motherboard might be fine. Just don't fire it up in this condition! Just get that it apart to get the stress off the parts.
Title: Re: UPS is getting me upset.
Post by: danbeaver on May 16, 2013, 09:11:04 AM
Yeah, clean it out by removing everything and the base panel should un-bend.
Title: Re: UPS is getting me upset.
Post by: Boot_WB on May 16, 2013, 10:11:34 AM
Quote from: royalcrown;735146
I told shipper that I wasn't going to complain if he sent it that was becase I bought as is. He says it was straight when he sent it, so going to file with UPS.


Was the seller based in Oregon by any chance?
Title: Re: UPS is getting me upset.
Post by: spirantho on May 16, 2013, 10:35:49 AM
You'd be surprised at how tolerant a PCB can be. It doesn't do them any good, but I reckon it'll work perfectly.

Take it out before trying it, though, and bend the outer case back to as it should be  - that way you don't risk a short between the case and the board.

And, of course, let us know how you get on!

(Incidentally, for that to happen when the shipper really has packed it properly, I'd expect the bottom of the box to be absolutely destroyed. To bend like that would have taken a lot of force, and if it had sufficient bubble wrap around it it would have had to puncture the box. When I ship something like this I usually try and put several inches of bubble wrap (probably 3-4 layers) and then some inches of packing peanuts. If the box wasn't damaged it was almost certainly either like that before it was shipped, or it wasn't packed well enough).
Title: Re: UPS is getting me upset.
Post by: Duce on May 16, 2013, 12:15:13 PM
Willing to bet it'll work fine if you strip the mobo out, straighten the sheet metal out, re-install the mobo and fire it up.

As others said, trying to fire it up as is all it'll do is short itself out due to the wonk in the bottom tin touching the mobo underside.
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 23, 2013, 05:39:25 AM
Just to keep you guys posted (might turn out to be a good future horror story) UPS picked up my Curvy A2000HD today to inspect it. They made the seller file the claim and he is to pass on progress to me (even though I bought it).

Yes, I could just straighten it, but there are reasons I decided to do it this way. As it gets resolved, I'll fill you guys in !

I did not send back my mint 3rd edition manuals though (they were un dented still)

@dan...thanks for the tank mouse, I have something lined up, and will be replacing new curvy mouse with this awesome tank model ! I think I found some kbs too.
Title: Re: UPS is getting me upset.
Post by: Matt_H on May 23, 2013, 12:51:34 PM
Quote from: Boot_WB;735179
Was the seller based in Oregon by any chance?


;)
Title: Re: UPS is getting me upset.
Post by: nishtek on May 23, 2013, 06:07:59 PM
Quote from: royalcrown;735132
Check out this:

Not the first computer either, how 'bout you guys ?

This was my first Amiga too, which compounds the BUMMER !

the board might still be ok.  i'd remove it from the metal case first though, then boot it ...
i have a spare amiga 2000 case if interested...
Title: Re: UPS is getting me upset.
Post by: Oldsmobile_Mike on May 23, 2013, 06:34:44 PM
Quote from: Boot_WB;735179
Was the seller based in Oregon by any chance?


That's actually a pretty legitimate question, actually.  ;)
Title: Re: UPS is getting me upset.
Post by: freqmax on May 23, 2013, 08:16:51 PM
Howcome?
Title: Re: UPS is getting me upset.
Post by: ChuckT on May 23, 2013, 08:21:07 PM
Quote from: magnetic;735144
That really sux. I've seen this so many times with these shipping outfits its amazing. I had a FedEx guy literally throw a boxed amiga 4000 toaster down a flight of stairs (i was standing right there couldnt believe it, for them thats normal)


I believe it because I've seen UPS drivers throw a box over our gate (inside the building) at work and then sign for it themselves.  One UPS driver told me that if you put a fragile sticker on it, they are even more prone to throw the box.
Title: Re: UPS is getting me upset.
Post by: Oldsmobile_Mike on May 23, 2013, 08:32:27 PM
Quote from: freqmax;735830
Howcome?


A notorious Amiga 2000 "super fan" and scam artist lives out there.  Just search the forums for DoomMaster.  Or watch his classic home movie, here:

http://www.youtube.com/watch?v=tNti5bN9ILU

;)
Title: Re: UPS is getting me upset.
Post by: danbeaver on May 23, 2013, 09:36:45 PM
Didn't Doomy die Retr0Briting a C64?
Title: Re: UPS is getting me upset.
Post by: freqmax on May 23, 2013, 10:12:36 PM
Quote from: ChuckT;735831
I believe it because I've seen UPS drivers throw a box over our gate (inside the building) at work and then sign for it themselves.  One UPS driver told me that if you put a fragile sticker on it, they are even more prone to throw the box.


[May explode when shaken] *mohahah*

Perhaps one should rig a camera and have a accelerator logger included in the package. And then claim the money back every time there's any crap delivery.
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 23, 2013, 10:51:11 PM
No, it was not from Oregon :D
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 23, 2013, 10:53:47 PM
Quote from: Oldsmobile_Mike;735817
That's actually a pretty legitimate question, actually.  ;)


You mean magnetic's favorite seller of all time, no no it was not :D
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 23, 2013, 10:58:18 PM
IMO Fedex seems to be more gentle than UPS for whatever reason. This bent casing thing may turn out good as I found a nice collector who is no longer interested in his stuff.
Title: Re: UPS is getting me upset.
Post by: zylesea on May 23, 2013, 11:30:49 PM
For parcels throughout Europe I have best experience with DHL.
Title: Re: UPS is getting me upset.
Post by: Matt_H on May 23, 2013, 11:43:47 PM
Quote from: zylesea;735859
For parcels throughout Europe I have best experience with DHL.


DHL's service to America, on the other hand, I strongly recommend against. I've received 2 packages from Europe via DHL, and both times they took more than a month to arrive and were heavily damaged when they did. Fortunately, the contents were well protected and unharmed.
Title: Re: UPS is getting me upset.
Post by: freqmax on May 23, 2013, 11:59:07 PM
Perhaps putting it all in a glas fibre box is the way to go? shouldn't be too expensive?
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 24, 2013, 12:35:39 AM
That would just make them work HARDER to break packages, thay already have enough to do in one day...

Quote from: freqmax;735866
Perhaps putting it all in a glas fibre box is the way to go? shouldn't be too expensive?
Title: Re: UPS is getting me upset.
Post by: freqmax on May 24, 2013, 03:48:03 AM
Perhaps one should build the box out of mattresses ;)
Title: Re: UPS is getting me upset.
Post by: danbeaver on May 24, 2013, 04:43:16 AM
I actually have a box I use for accelerators and such that is reinforced on all four sides with 3 cm of poplar slates with the top and bottom having 1 slat each.  Once bubble -wrapped it fit is a padded US Priority 12 X 9 envelope and ships for $24 (if the weigh is less than 1.8 Kg).
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 24, 2013, 06:05:27 AM
LMAO@mattresses.....

Also marshmallow boxes would be good except for the increase in stomach aches.

Quote from: freqmax;735888
Perhaps one should build the box out of mattresses ;)
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 24, 2013, 06:08:22 AM
Maybe as Vintage stuff gets scarcer it should be crated, or an option for hardcore collectors !

Now I can ask my wife for a giant expanding foam gun...yay !

Quote from: danbeaver;735889
I actually have a box I use for accelerators and such that is reinforced on all four sides with 3 cm of poplar slates with the top and bottom having 1 slat each.  Once bubble -wrapped it fit is a padded US Priority 12 X 9 envelope and ships for $24 (if the weigh is less than 1.8 Kg).
Title: Re: UPS is getting me upset.
Post by: persia on May 24, 2013, 02:15:11 PM
Size, warranty, reimbursement if your system gets fried are all easy to see on the box. If you want to get a bit more technical, then try and look for these items:

Total joules dissipated in the event of a surge. How much overvoltage can it ground before it has to let some through. No - it won't totally ground out a lightning strike, just part of it so be realistic. The higher it is, the more likely it can stop normal overvoltages.

Does it have EMI/RFI filtering to reduce line noise? Noise on the line causes strange hiccups on your system - corruptions, blue screens...

What is the waveform? Normal power is supposed to be a sine wave. Cheap UPS devices will create a square wave. The quick ramp up in power tends to overheat your power supply and the quick drop isn't so good either. Better UPS's use a modified wave like a trapezoid wave and the best and most expensive almost duplicate a sine.

Does it cut over to battery on brown outs and overvoltage or does it modify the power? If the UPS is better quality, on brown outs, it won't completely switch to battery, it just sips from the battery to make up the difference. On overvoltage, it tries to clip the surge.

There are other specs, if you are really interested, go to the various websites and look at their top of the line models to see the features.
Title: Re: UPS is getting me upset.
Post by: royalcrown on May 24, 2013, 02:26:00 PM
Not that kind of UPS...lol

This kind:

http://www.ups.com/us

Quote from: persia;735914
Size, warranty, reimbursement if your system gets fried are all easy to see on the box. If you want to get a bit more technical, then try and look for these items:

Total joules dissipated in the event of a surge. How much overvoltage can it ground before it has to let some through. No - it won't totally ground out a lightning strike, just part of it so be realistic. The higher it is, the more likely it can stop normal overvoltages.

Does it have EMI/RFI filtering to reduce line noise? Noise on the line causes strange hiccups on your system - corruptions, blue screens...

What is the waveform? Normal power is supposed to be a sine wave. Cheap UPS devices will create a square wave. The quick ramp up in power tends to overheat your power supply and the quick drop isn't so good either. Better UPS's use a modified wave like a trapezoid wave and the best and most expensive almost duplicate a sine.

Does it cut over to battery on brown outs and overvoltage or does it modify the power? If the UPS is better quality, on brown outs, it won't completely switch to battery, it just sips from the battery to make up the difference. On overvoltage, it tries to clip the surge.

There are other specs, if you are really interested, go to the various websites and look at their top of the line models to see the features.
Title: Re: UPS is getting me upset.
Post by: Duce on May 24, 2013, 02:33:23 PM
I've seen the UPS guy up here multiple times just drop boxes of gear on the doorstep.

Last time, it was $2000 worth of video cards and $1500 worth of hard drives.

In -40 degree weather in Canada in the dead of Winter.  Didn't even bother ringing the doorbell, just left the box and I watched him sign for it himself back in the comfort of his warm truck.

Needless to say I no longer use UPS.
Title: Re: UPS is getting me upset.
Post by: freqmax on May 24, 2013, 05:17:18 PM
I think I got this wrong. The packages need a parachute .. ;)