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Amiga computer related discussion => Amiga Hardware Issues and discussion => Topic started by: mousehouse on October 19, 2010, 10:43:35 AM

Title: One of my Deneb USB ports not working
Post by: mousehouse on October 19, 2010, 10:43:35 AM
Hi all,

I just got my second Deneb card and installed it into my A4000D. Now, the middle USB port (the one closest to the physical internal USB port) doesn't work. I have already tried to swap the leads with the other port, the lead is fine, just the port won't do anything.

Poseidon, Trident, etc. they all show everything OK.

Any tips and things to check before I start suspecting the hardware is broken? :(
Title: Re: One of my Deneb USB ports not working
Post by: stachu100 on October 19, 2010, 10:56:43 AM
Hardware is broken. :(
I've killed one of USB port on my Deneb by static discharge too...
Title: Re: One of my Deneb USB ports not working
Post by: Piru on October 19, 2010, 10:59:31 AM
Quote from: mousehouse;585656
I just got my second Deneb card and installed it into my A4000D.
Wait a second, why did you install a second card? Wouldn't USB HUB do the same job?


*EDIT*
Oh right 2nd Amiga of course. I skipped some words while reading.
Title: Re: One of my Deneb USB ports not working
Post by: VingtTrois on October 19, 2010, 11:00:33 AM
And what about the warranty (2 years)? Is it an used (second hand) DENEB card?
@Piru: I suppose he have one DENEB on each A4000D and not 2 DENEB on one AMIGA :)
Title: Re: One of my Deneb USB ports not working
Post by: mousehouse on October 19, 2010, 11:02:29 AM
I got a second Deneb for my second Amiga ;-)

Just to make sure the second Amiga is not b0rked I unplugged the Deneb from my 'working' Amiga and put the new Deneb in. Flashed the Poseidon config / setup and it should be an identical setup.

Thanks for the tips, I'll get in touch with the store to see if they can do anything for me...
Title: Re: One of my Deneb USB ports not working
Post by: Trev on October 19, 2010, 03:02:42 PM
It's such a common problem; Michael should have used a single, keyed header for both ports. Keyless Zorro slots don't help either....

Does the warranty cover it? I think there's at least two warnings in the manual.
Title: Re: One of my Deneb USB ports not working
Post by: mousehouse on October 19, 2010, 05:56:32 PM
Quote from: Trev;585678
It's such a common problem; Michael should have used a single, keyed header for both ports. Keyless Zorro slots don't help either....

Does the warranty cover it? I think there's at least two warnings in the manual.


Don't know if the warranty covers it, I assume not. I'm quite certain that I took every reasonable precaution on the installation but I will never know if it came with a defective port or if it was because of my doing.

Even though I should be happy the other port works it still sucks.
Title: Re: One of my Deneb USB ports not working
Post by: Heiroglyph on October 19, 2010, 07:23:22 PM
I've got the identical problem.

I know that I reversed one plug, but I'm not 100% certain that I used that plug before discovering it, I just assume it was my fault.

Regardless, I'm in the same boat and using a USB hub now.