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Amiga computer related discussion => General chat about Amiga topics => Topic started by: quarkx on May 01, 2009, 08:33:09 AM

Title: How Awsome is NewTek
Post by: quarkx on May 01, 2009, 08:33:09 AM
About December, I bought a A200o Video toaster suite off of a member here that was leaving the Amiga Community. To make a long story short, He included a "Dead" Video Toaster (2000) card, along with the "newer" card installed in the unit.
I talked to New teK about seeing what they could do with it, and I ended up sending it back to them RMA. Donny and the crew fixed it at no Charge!!! How awesome is that? Turned out to be a simple 2 cap fix. So now I am putting this card back in the A2000 and swapping the VT4000 with the A4000 I got in.

New Tek still supports the Amiga and you can still get the latest Toaster software and Manuals for it. 25 years later, and they are still strong.
Title: Re: How Awsome is NewTek
Post by: cpfuture on May 01, 2009, 09:29:53 AM
Wow, that is pretty cool! 8-)
Title: Re: How Awsome is NewTek
Post by: chiark on May 01, 2009, 11:00:37 AM
That is superb.  Considering they were one of the main drivers of commercial use of the Amiga, it's great to see them still supporting their heritage!
Title: Re: How Awsome is NewTek
Post by: Tension on May 01, 2009, 11:32:04 AM
Amazing!!!!!!! :-o  :-o  :-o  :-o  :-o  :-o  :-o
Title: Re: How Awsome is NewTek
Post by: platmm on May 01, 2009, 02:33:35 PM
I had a flyer board serviced (just for shipping costs to Newtek) a few months ago and they still had my old work address from 1993!
Title: Re: How Awsome is NewTek
Post by: save2600 on May 01, 2009, 02:46:57 PM
Wow, now that's superior customer service!
Title: Re: How Awsome is NewTek
Post by: quarkx on May 01, 2009, 03:57:38 PM
Yes, In fact, the ONLY thing that burnned me is I went to order the latest VT software (disk and and boot floppy). It cost $40 but they wanted an extra $60 to ship to Canada, because(of course) they use UPS only! $60 for a CD and Floppy! I explained to the CR that it would only cost $3 via USPS, but they couldn't ship any other way, now with the "Boarder fee" god knows what USP would charge.
They sent back the board UPS and UPS wanted another $30 for it.

I am sorry, but I refuse to do business with a Company that exclusively uses UPS for shipping. I just pray Softhut doesn't decide to ship my Typhoon UPS, or I will never do business with them again also.