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Amiga computer related discussion => Amiga Hardware Issues and discussion => Topic started by: portarinos on January 01, 2009, 11:39:51 AM
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Ordered a subway usb for my A1200D from Amigakit. It arrived within a week (extremelly fast considering it's Xmas time and Post Office services are dead slow). So far so good BUT: when i connected the subway to my miggy and installed poseidon v4.2, nothing really happened so i ended up wondering what on earth i should do. Tried to run Trident from Prefs (as suggested in the installation procedure) but all i got was a "Failed to open muimaster.library" message. Obviously i downloaded and tried to install the missing library. Found mui3.8usr.lha on aminet and tried to install it too but no avail again. Has anyone experienced problems like these while trying to install Subway on their systems?
My config is an A1200D, PPC, Bvision,internal cd, hd, 160mb ram...running OS 3.9. Also tried the above on a 3.1 partition but nothing again. I desperately need help as this is the last step that i have to make in order to complete my "all in the original case" project.
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portarinos wrote:
Ordered a subway usb for my A1200D from Amigakit. It arrived within a week (extremelly fast considering it's Xmas time and Post Office services are dead slow). So far so good BUT: when i connected the subway to my miggy and installed poseidon v4.2, nothing really happened so i ended up wondering what on earth i should do. Tried to run Trident from Prefs (as suggested in the installation procedure) but all i got was a "Failed to open muimaster.library" message. Obviously i downloaded and tried to install the missing library. Found mui3.8usr.lha on aminet and tried to install it too but no avail again. Has anyone experienced problems like these while trying to install Subway on their systems?
My config is an A1200D, PPC, Bvision,internal cd, hd, 160mb ram...running OS 3.9. Also tried the above on a 3.1 partition but nothing again. I desperately need help as this is the last step that i have to make in order to complete my "all in the original case" project.
You need to install MUI (using the included installer), but I assume you already did that. You also have to make sure that your workbench screen is tall enough to allow opening of the Trident prefs window. 256 pixels is not enough. It should open at 400 pixels or more.
Finally, please RTFM regarding the use of the product.
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Installation of MUI and Poseidon is a basic step. Next you need run Trident in Prefs dir one time and in the device section load the subway device. Next step is save the prefs. Poseidon is a great piece of software and Subway of hardware. Tell us the results.
P.S.: don't forget the resolution of WOrkbench that need to be as stated in the previous message from the creator of the software Poseidon.
[]s
portarinos wrote:
Ordered a subway usb for my A1200D from Amigakit. It arrived within a week (extremelly fast considering it's Xmas time and Post Office services are dead slow). So far so good BUT: when i connected the subway to my miggy and installed poseidon v4.2, nothing really happened so i ended up wondering what on earth i should do. Tried to run Trident from Prefs (as suggested in the installation procedure) but all i got was a "Failed to open muimaster.library" message. Obviously i downloaded and tried to install the missing library. Found mui3.8usr.lha on aminet and tried to install it too but no avail again. Has anyone experienced problems like these while trying to install Subway on their systems?
My config is an A1200D, PPC, Bvision,internal cd, hd, 160mb ram...running OS 3.9. Also tried the above on a 3.1 partition but nothing again. I desperately need help as this is the last step that i have to make in order to complete my "all in the original case" project.
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Thanx for the replies guys, I'll give it a shot and of course i'll let you know!
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Install MUI sounds right but where can i download it from? The one i downloaded from aminet just doesn't "work". Is the "3.8usr|" the right one? Besides, i tried the resolution of WB but it keeps popping up the same message, so i suppose that i have to seek the right MUI version. Any help?
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I am using the MUI from AMinet version. Only need to rename one file which gives error in the installation. Renames it to the character corresponding to space. This can sounds strange but without it the install programs fails.
portarinos wrote:
Install MUI sounds right but where can i download it from? The one i downloaded from aminet just doesn't "work". Is the "3.8usr|" the right one? Besides, i tried the resolution of WB but it keeps popping up the same message, so i suppose that i have to seek the right MUI version. Any help?
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portarinos wrote:
Install MUI sounds right but where can i download it from? The one i downloaded from aminet just doesn't "work". Is the "3.8usr|" the right one? Besides, i tried the resolution of WB but it keeps popping up the same message, so i suppose that i have to seek the right MUI version. Any help?
The archive MUI 3.8 Usr is the right one. As jrfjunior pointed out, there might be a problem with some "alien" unarchiving tools that will chock on the "smily icon" file, which consists only of a space character file name. Unarchiving the lha archive with the standard "lha" tool in the shell will work.
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Can we call it progress really? New messages:
COPYLIB: Can't open file " " in line 299
Dos Error Type: Unable to locate a file or drawer
I suspect that it will be sth really not so big that ruins the process but in fact i still have the problem i can't install MUI so won't be installing Subway as a consequence. :boohoo: :boohoo:
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For OS3.1 you might need to update to the latest installer??
http://aminet.net/package/util/misc/Installer-43_3
Remember to unarchive on the Amiga and not on the PC if you are transferring files over.
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I already unarchive on a real amiga. Isn't this version of installer already included in the OS 3.9 i'm using?
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After maaaaaaany attempts i still can't see the light either in 3.1 or 3.9. I'm really pissed off that buying a brand new hardware like SUBWAY requires "rocket science knowledge" in order to run for starters :madashell: :madashell: At least i seem to be unlucky!!
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I'm happy with subway :-)
It worked the first time I installed it!
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Of course i'm not saying that it has to do clearly with the hardware part. I said that it should work out of the box for me too but it seems that sth is goiing wrong with installers, MUI and things like these. And of course the fact that it works for you is of no further help for me right now. Maybe you could tell me what you did or what your config is. :-D Thanx anyway :-)
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Time for a fresh installation of AmigaOS?
It sounds to me that you've installed/deleted something which is now affecting installer. It looks like you did it on both your OS3.9 and OS3.1 partitions.
Perhaps a quick look at your startup-sequence, user-startup will show you the problem?
I've installed MUI on OS3.1 countless times without error.
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portarinos wrote:
Of course i'm not saying that it has to do clearly with the hardware part. I said that it should work out of the box for me too but it seems that sth is goiing wrong with installers, MUI and things like these. And of course the fact that it works for you is of no further help for me right now. Maybe you could tell me what you did or what your config is. :-D Thanx anyway :-)
I don't have a Subway, but I have a Deneb.
Try doing an install on a clean 3.x installation and that way you'll at least know that the hardware isn't at fault.
#1. Copy the MUI archive, the latest INSTALLER command and LHA to some Amiga floppies.
#2. Install OS3.x
#3. Copy LHA and INSTALLER into your C draw.
#4. Unarchive MUI to RAM or a folder and install it.
#5. Install your Subway software and cross your fingers.
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It's my A1200 in my signature.
I have kickstart 3.1 and run WB 3.1 on it.
I have to agree with alexh, maybe it's time for a fresh install.
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That is so strange, never had any kind of probs with my E3B/PSD products... I just installed PSD and it just works!
MUI is an important set of libs, it is essential for many more things than poseidon, so this is not a "strange" requirement...
You should really try OS3.9 , and extract the MUI usr archive with UNARC in RAM: ... then just install it with it's default settings, reboot and all is OK..!
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Did exactly what Keropi suggested, did a fresh 3.9 install but again the same message. It seems like a dead end anyway:
COPYLIB: Can't open file " " in line 299
Dos Error Type: Unable to locate a file or drawer
I have downloaded again the MUI file from aminet just to make sure. Is there any way that i could install MUI manually without using the script? Is there anything else i could do? Really really desperate. Sorry for insisting on the same matter but.......
EDIT: Another question i wanted to make. Does MUI come with 3.9 (cause in my installation cd it doesn't seem to exist) or everybody had to download and install it?
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damn!
you extract MUI on the amiga right? just to be sure
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Make a fresh OS3.1 install, copy LHA and the lastest INSTALLER to your C draw, type LHA x (e.g. df0:MUI8.LHA) and watch it unpack to your RAM drive. Open your RAM drive and install MUI from there.
Does that work?
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Nope. Maybe a really bad coincidence but still the same problem. What else? :-? :-? :-?
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portarinos wrote:
Can we call it progress really? New messages:
COPYLIB: Can't open file " " in line 299
Dos Error Type: Unable to locate a file or drawer
I suspect that it will be sth really not so big that ruins the process
As I and others have pointed out, there is a file in the MUI archive with only a " " (space) as filename.
From this Article http://www1.uk.freebsd.org/docs/rview/AmigaOS39revie.txt:
"The Unarchivng applet has an interesting feature. When unarchiving, any files with a space in their names are renamed, with the spaced filled in with an underscore character. This was noticed by someone (sorry, I can't remember your name :) who was installing MUI and the installed bombed out asking for a file that had been remaned by the applet. Since AmigaDOS allows spaced in filenames, it seems odd that an OS application should have this behaviour. Bug or design decision? You can confirm this by archiving your Devs: directory. Upon unarchiving with the applet, Amiga OS ROM Update will be renamed Amiga_OS_ROM_Update."
So the solution is, as Darrin et al have pointed out:
Open a shell window (Execute Command "newshell" in Workbench or double click on the shell icon) and enter the following commands (assuming you already have lha -- if you don't, the Rescue-Image of the Deneb Flashrom comes with the "lhex" standalone extractor which will work equally well):
Cd RAM:
lha x pathtoyourMUIusr38.lha
Now you should be able to install MUI from your Ram Disk.
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portarinos wrote:
Nope. Maybe a really bad coincidence but still the same problem. What else? :-? :-? :-?
Try redownloading the MUI archive from Aminet and copy the LHA to your Amiga via a PC formatted floppy and CrossDOS. Don't do any "fiddling" with it on the PC side.
Also, email me at Darrin01311 at AOL dot com and let me send you the Installer command while we're at it.
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Tried the Shell solution as suggested:
cd RAM
unarc 3.1:mui38usr.lha
Still no solution as the unarchived MUI folder whicj i used to installed MUI from RAM still produces the same messages
COPYLIB: Can't open file " " in line 299
Dos Error Type: Unable to locate a file or drawer
:madashell: :-? :madashell: :-? :madashell: :crazy: :boohoo:
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Download and use LHA instead? I'm only saying that because it is what I used.
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As it has been stated numerous times already, unarc is buggy. Don't use it.
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Download http://aminet.net/util/arc/lha.run copy it to ram: on your amiga and run it, its the latest command line version version of lha supplied in a self extracting lha archive.
If you then rename the correct version of lha for your cpu to lha (probably lha_68020) then copy it to c:
and use lha to extract the archive, before installing it.
Or just rename the file called "_" to " " after you extract the MUI archive with unarc from workbench before running the installer.
I have a subway USB card in my A1200 and it works very well after you install MUI.
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At last OK with MUI. After i tried all the above with no results, i noticed better what was meant by renaming the problematic file named "_". I renamed it to what the popping message was complaining that couldn't find. Renamed it to " (no name) " with the difference that i had to press space bar once cause otherwise it couldn't be accepted as only a....blank name. Anyway, finally managed to install MUI but Poseidon is still complaining that it can't find the muimaster.library. I suspect that i have installed MUI in the wrong place (SYS).
Do i have to install it in some specific dir that Poseidon is looking in for when trying to run it?
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Have you rebooted after installing MUI? The install process for MUI creates assigns in the user-startup that will not take effect until you reboot, so if you have not done that yet I would reboot then run the installer for your subway USB card again incase it install any additional MUI libs then you should be able to run the trident USB prefrences program and start using your new USB adapter.
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Yeahhh! That's that. Finally i'm through the final procedure!!!
@all
Many many thanx for your advice, time and support.
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When i solved all the above problems with MUI, installed Poseidon, opened Trident from Prefs, installed subway device, rebooted but then nothing. Do i have to do sth manually (libs etc.)? What is the exact procedure step by step.
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Your next step should be to shove a memory stick into one of your USB ports and then watch in amazement as the Amiga detects and mounts it.
Oh, don't forget to install "FAT95" file system on the Amiga!
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I suppose you mean fat95 in SYS:L. It is necessary in order for the amiga to recognise drives that have been formated in a PC or sth? In case fat95 doesn't exist in the system, won't there be an icon of a non recognised drive shown? I mean the drive should appear anyway, either readable or readable? I'm saying this cause i already shoved a pc formated usb stick and nothing appeared on screen.
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portarinos wrote:
I suppose you mean fat95 in SYS:L. It is necessary in order for the amiga to recognise drives that have been formated in a PC or sth? In case fat95 doesn't exist in the system, won't there be an icon of a non recognised drive shown? I mean the drive should appear anyway, either readable or readable? I'm saying this cause i already shoved a pc formated usb stick and nothing appeared on screen.
I'm not sure how the system will react without it as I've always installed it straight away with the Deneb. You wont be able to access FAT drives without it, but whether you'll get a NoDOS icon is something I cannot say.
Once it is installed, you'll shove a stick or a drive in the slot, a window should appear stating the USB stack detected it and then you'll see it being mounted. If you go to the stack preferences then you should see it listed
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Unfortunately still nothing happens whatever the effort! Guess i'll have to contact Amigakit. I don't want to think that after all this it's the hardware to blame! :-( :-(
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Most likely user error ;-)
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Yes indeed!!! But that's what i'm trying to do, to get some help in order to find what the user is doing wrong. ;-)
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RTFM first, go over the manual install as described in the Poseidon GUIDE:
1)Does the file LIBS:poseidon.library exist?
2)Does the file DEVS:USBHardware/subwayusb.device exist?
3)Does the file SYS:Classes/USB/massstorage.class exist?
4)Does the file C:AddUSBClasses exist?
5)Does the file C:AddUSBHardware exist?
6)Does the file C:PsdErrorLog exist?
7)Does the file C:PsdDevLister exist?
8)Does the file C:PenCamTool exist?
9)Does the file SYS:Prefs/Trident exist?
...
...
20)Does your startup sequence have the lines:
ENVARC:PsdStackloader
LoadModule DEVS:input.device QUIET
21)Does the file SYS:Storage/DOSDrivers/UMSD exist?
etc:
Read the FAQ in the aformentioned Poseidon Guide.
Use the Online Reporting Tool in Trident?
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I'll (re)check later although i'm quite sure i have already Read TFM and done exactly what it says!!! Anyway, thanx m8.
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Sorry for being such a tiring person with the same problem again but still no luck. Re-read the manual and guide, did everything as described, saved config (psdstackloader) in ENVARC but now i get the following message in error log:
Failure poseidon.library
Opening DEVS:USBHardware/subway.device unit 0 failed device/ unit failed
Hope that helps a bit! Any ideas please?
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portarinos wrote:
Sorry for being such a tiring person with the same problem again but still no luck. Re-read the manual and guide, did everything as described, saved config (psdstackloader) in ENVARC but now i get the following message in error log:
Failure poseidon.library
Opening DEVS:USBHardware/subway.device unit 0 failed device/ unit failed
Hope that helps a bit! Any ideas please?
First, the manual states what is considered to be a useful "bugreport", which means including *all* information necessary for analysis. It's much less tiring if you give a complete copy&paste output of the PsdErrorlog, which also can be saved from Trident or be sent via the Online-Report feature.
If what you wrote above is a direct copy of the errorlog, the error is that the device is not named "subway.device" but rather "subwayusb.device" and you have to use exactly that name, case sensitive. If you'd used the file requester for selecting the device instead of typing it in manually, this problem wouldn't have occurred.
Also, the subwayusb.device will be added to the default configuration during the *first time* installation of Poseidon, iff (sic!) the Subway was connected at that point of time.
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First of all my miggy isn't connected to the net so copy/paste is out of question.
What i wrote is an exact copy of the errorlog so it's pretty much the same. The device hasn't been typed by hand. I have selected it using the requester.
I see that i might have to make a fresh partition and re-install 3.9 + bb1 and 2 just in case. I remember installing Poseidon once but maybe during the first installation i did sth wrong that remained in the system so then everything goes wrong.
Also i remember having connected the Subway!!! I'm not so ignorant, but let me put this straight: not everybody around here is an amiga expert so whoever thinks that some question is silly he won't bother to answer. I could have mailed you but i prefered to make this public in order for someone having similar problems in the future to find solutions and not open a new thread. ;-)
Thanx for your time anyway :-)
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portarinos wrote:
First of all my miggy isn't connected to the net so copy/paste is out of question.
What i wrote is an exact copy of the errorlog so it's pretty much the same. The device hasn't been typed by hand. I have selected it using the requester.
I see that i might have to make a fresh partition and re-install 3.9 + bb1 and 2 just in case. I remember installing Poseidon once but maybe during the first installation i did sth wrong that remained in the system so then everything goes wrong.
Also i remember having connected the Subway!!! I'm not so ignorant, but let me put this straight: not everybody around here is an amiga expert so whoever thinks that some question is silly he won't bother to answer. I could have mailed you but i prefered to make this public in order for someone having similar problems in the future to find solutions and not open a new thread. ;-)
Thanx for your time anyway :-)
Back to square one.
Please thoroughly read the posts. Half the postings in the past were caused by you not reading and doing exactly what was written there (multiple people said you should use "lha", but instead you insisted in using "unarc" which caused the problems in the first place). If some people give up on you after some time, this isn't about ignorance, but rather annoyance.
I need that errorlog. As I previously said, you can save it to disk too. Saving it to a PC disk would be an option, right? And then using a PC to post it here?
Possible reasons why the subwayusb.device fails to open:
1) Subway not connected to the clockport. Be aware that there are A1200s that have the wrong side of the connector populated (see printed manual), and connecting the subway to this connector will not work. Also connecting the Subway the wrong way round just once will burn and kill the hardware within a few seconds.
2) Subway broken. In this case, the subwayusb.device will either report different error codes, depending if it could be detected at all or if the self-test fails.
3) Wrong case in the file name. In this case, the device will not open.
4) Out of memory. Unlikely.
Ah yes, this is my last attempt too in retrieving some useful information for solving your problem. After that, you're welcome to continue using this forum for support. You know, usually its the other way round in the sense that people should contact the support by email first (and no, Amiga.org PMs don't count as emails).
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I see. Unfortunately you just didn't see my point! I was tempted to answer because of the last part of your post. If this is your last attempt to help me then be my guest. Whoever wanted to help me did it because he saw that i had a problem either this was due to my ignorance or software/hardware reasons. For instance Keropi and Darrin kindly offered to help through PM's and didn't make a fuss of it. I just sent you a pm asking for help as you are the person behind Poseidon. I din't know that this is a crime and that you only answer officialy (sic) to e-mails!
As for the fact that i didn't "thoroughly read the posts and half of them were caused by me not reading and doing exactly what was written" then i should say that i really had a hard time reading all the posts 1000 times because i didn't want to annoy people in here with the same questions. I insisted on using "unarc" against your advice cause i simply found out that this WASN'T the problem but the fact that i hadn't installed BB2 in my system (which eventually did when i thought of and solved the problem)
As for the possible steps/solutions (?) i have to say that this afternoon i freshly installed 3.9 + bb1/2 and tried everything as described by you today. The result???? Guess what: pretty much the same with teh messages before. Anyway, whoever is willing to help me without asking me not to ask....silly things, please do so.
In fact as i wrote before this is a community forum where not everybody is experts. Is this a crime? Nah!
In the end of all this, let me tell you that it's not a personal debate between us 2 of course, but since you have been ironic towards me then i think i had to protect myself and most of all continue to ask what i'm really lookung for.....a solution to my problem.
Thanx again and a big sorry to all for this loooooong post :-) :-)
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Since reinstalling software and trying again and again hasn't offered any solution so far, i decided to check if the thing works in OS4. Any idea on how i will install it? Does it need any extra configuration? Is Poseidon necessary in OS4 or installing it won't make the subway work? I believe that OS4 has a built in usb stack but will it collaborate with subway just out of the box or does it need tweaking? I tried yesterday but i suppose that i have to do that extra thing that i'm missing right now. Any OS4 users with USB please?
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Have you tried ANAIIS ?
http://aminet.net/package/driver/other/anaiis
It's better to use lha to extract .lha files...
How to install:
-extract files.
-read the readme file (yes begin by that)
- in the bin folder, launch usbstart, it will detect automatically the Subway.
If it doesn't work, your Subway or the clockport has a problem...
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Hello guys,
just feel like making a small remark on this case.
I'm in contact now with Portarinos, and we could figure out that either the SUBWAY or his clockport are somehow misbehaving.
Finally, we could also get some debug logs sent (yeah, floppy disks are not dead yet, and CrossDOS helps :-)
I din't know that this is a crime and that you only answer officialy (sic) to e-mails!
...
In fact as i wrote before this is a community forum where not everybody is experts. Is this a crime? Nah!
I may remark here that both Chris and me have "real" jobs, and a private life also - so we do simply not have the time to scan all Amiga boards each day for potential customer problems - that's why we have support mails printed in the manual. Feel free to ask in the Amiga boards in parallel, or use the highway_usb mailing list, but give us a chance for support by sending us a mail.
If somebody contacts us, we try to help as good as we can.
Nevertheless, this case should be sorted out soon.
For the future, I may ask all people encountering problems with our products to contact us directly by mail.
This helps you, as we can react fast, and helps us also (the time issue).
Thanks in advance!
Michael
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Hi there Michael. I have to state some things to the knowledge of everybody. First of all Michael (E3B) is a really helpful guy that has responded literally immediately to every mail i sent him. The subway card that misbehaves with my clockport is on its way to E3B for further testing. Amigakit also have responded to my "calls" for help.
I will have to repeat that the thread here was opened because i thought that the subway wasn't working due to a software failure or something that someone else has encountered in the past. I have always found useful advice and helpful people in all the amiga forums. I didn't come directly to you because i really know how busy you are, so if it was sth simple i could have solved it without disturbing you. Anyway, now i know that direct contact is better.
Hope that i'll have good news soon and i'm pretty sure this issue will be sorted out.
Btw "Real life" and "private life" too goes for everybody. :-) :-)
Cheers
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Hope that i'll have good news soon and i'm pretty sure this issue will be sorted out.
Depends on how you define "good" :-)
The SUBWAY you sent in is in perfect working condition, as well as the clockport flat ribbon cable.
Your SUBWAY passed all tests here, including heavy USB traffic mounted on a HIGHWAY clockport (which has much more aggressive timings than the A1200 original one).
As both cable and SUBWAY work flawlessy here, the root of your problem must be hidden somewhere in your system.
So one thing to check for you next will be your A1200 clockport: how is the connector mounted on the PCB (check your SUBWAY manual in the middle)?
Michael
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Are you sure PsdStackloader is in Workbench:Prefs/Env-Archive/ ?
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Rebel-CD32 wrote:
Are you sure PsdStackloader is in Workbench:Prefs/Env-Archive/ ?
Nope. It is for sure some kind of hardware problem, as even the test programs for the SUBWAY couldn't find the board.
Michael
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Short update in this issue: bug found.
The clockport connector on Spiros mainboard is on the "right" side of connector P9B, but only 2x10 pins are soldered in, and not 2x11 as needed.
Which means as consequence that one GND pin and the +5V power pin are missing.
Michael
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As Michael stated the problem was the lack of 2 pins fom my miggy's clockport. Anyway, Michael kindly prepared a custom cable which has been received and everything works great now. I should also mention what a helpful person Michael (E3B) has been and of course fast as well. Cheers m8.
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As Michael stated the problem was the lack of 2 pins fom my miggy's clockport. Anyway, Michael kindly prepared a custom cable which has been received and everything works great now.
You're welcome.
It was a real strange problem with your setup, never seen (or even thought) of that before...
Anyway, it works, and this was the real aim :-)
Michael