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Amiga computer related discussion => General chat about Amiga topics => Topic started by: carvedeye on April 17, 2007, 10:52:54 AM

Title: Problems with ASB Computer ?
Post by: carvedeye on April 17, 2007, 10:52:54 AM
hi just want to know if any of you have had any problems with ASB Computer as i have purchased an amiga 1200 at power lead for connecting an at psu to my miggy and never recieved it. it was bought on the 8th of april?
Title: Re: Problems with ASB Computer ?
Post by: Ivanhoe on April 17, 2007, 11:34:55 AM
I have serious problems with ASB computer.
ON 2003 I purchased my Amiga One but send my after more than 5 months.The case is that I had awaited for 5 months and after all with only Debian Linux.
In the middle os the storm, I only got stops and stops as they say that the configuration men of the shop,weren't at the shop at some moment.
They are too helpful on some cases but on the other side doesn't seem to work very well.

Anyway they are abit lazy to me when you try to get something like when I request them to get a new Amiga.

Conclusion:Have patience they are good on some aspects
but not so efficient when you try to get smething BIGGER
like a new computer.

So have patience with them or enjoy what you have in hand,OK?


 :madashell:
Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 17, 2007, 11:40:38 AM
thanks ivanhoe. so its just playing the waiting game with them.
Title: Re: Problems with ASB Computer ?
Post by: Ivanhoe on April 17, 2007, 11:55:38 AM
carvedeye,don't you think the Amiga will be the best computer
in the future?

I think we always are the best users the Amiga ones( no A1 eh?
haha)

My vision is that the Amiga will return on the future cause
so it will be

Really conviced I am!!!

Is my vision,what's yours?




Title: Re: Problems with ASB Computer ?
Post by: balrogsoft on April 17, 2007, 12:00:30 PM
I was happy with ASB, but now i have some problems, i bought a Xtreme Box tower for my A1200, mediator board and a keyboard adaptor. Then i had problems with keyboard adapter, i tried all things suggested from ASB, but when finally i found that the problem was the keyboard adaptor, i sent two emails to ASB to replace it and they don't reply my emails...
Title: Re: Problems with ASB Computer ?
Post by: Jeckel on April 17, 2007, 12:41:19 PM
Got a lot of stuff from ASB.
Never had any problem.
Title: Re: Problems with ASB Computer ?
Post by: neuroflip on April 17, 2007, 01:43:56 PM
i got a 030 and other stuff... all was fast and with no problems, but i'm spanish resident.

Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 17, 2007, 03:54:23 PM
i have just logged into my account for ASB Computer and the item i purchased is still in the basket yet the payment has gone out of my paypal account?
Title: Re: Problems with ASB Computer ?
Post by: amigakit on April 17, 2007, 03:58:24 PM
When the item is still in the basket, this means that you left Checkout before the order was confirmed/completed.  Check the 'my account' section and see if there are any orders raised or pending.  I suspect there wont be any.

If there arent, ASB have no order raised in their back office system and therefore dont know to ship the order.
Title: Re: Problems with ASB Computer ?
Post by: krize on April 17, 2007, 04:08:45 PM
But they should answer mail anyways! Lame ASB!!
Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 17, 2007, 04:09:20 PM
how do i fix that then?
Title: Re: Problems with ASB Computer ?
Post by: krize on April 17, 2007, 04:10:15 PM
Mail them agaim, or  better, call them.
Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 17, 2007, 04:14:52 PM
i would call them but my phone bill will be sky high as i live in the uk?
Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 17, 2007, 04:19:12 PM
if i go through it all again will i be billed twice?
Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 17, 2007, 04:50:13 PM
i have tryed e-mailing them several times and i get the same message back which says "A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed" all i want to do is put my a1200 in a tower.
Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 17, 2007, 09:17:28 PM
there site has went down so i cant get access to now ?
Title: Re: Problems with ASB Computer ?
Post by: balrogsoft on April 18, 2007, 12:28:25 PM
I called to ASB, i'm from Spain so i can talk with them perfectly, the say that the last week they had some problems, but my last email was sent a month ago. I hope that my request was finally heard...
Title: Re: Problems with ASB Computer ?
Post by: Gavilan on April 18, 2007, 02:36:51 PM
Im not spanish resident, tough i speak spanish, im on the other side of the Atlantic (Argentina)

I think i have bought from them about 15/20 times. I have ALWAYS received my purchases fast, and even on some occasions i got a "gift" from them

They are very helpful and commited to Amiga, im very surprised to read this.

I consider Juan Manchon (owner of ASB) to be a very cool & decent guy

If you guys keep having problems, let me know, and maybe i can intermediate to try to help you

Just PM and we will try to figure it out what is going on

Regards

Sebastian
Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 18, 2007, 09:32:06 PM
ive managed to get an e-mail sent just hope i hear back froim them?
Title: Re: Problems with ASB Computer ?
Post by: carvedeye on April 25, 2007, 08:03:11 PM
hi every one after e-mailing them i got a response from them a few days ago and i recieved it this morning.....yeeha tower conversion on almost complete.