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Amiga computer related discussion => Amiga Hardware Issues and discussion => Topic started by: balrogsoft on August 24, 2006, 06:45:14 PM
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Hi, i have bad news, the new acelerator for Amiga 600 of Individual Computers was delayed, i reserved one to Vesalia, it was planned to be available this month, and the acelerator disappeared from Vesalia shop, so i asked to Vesalia about it, they said that it was delayed for a few months at least due a technical problem that was discovered on the turbo board.
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sad news... I hope a small patch fixes it!
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Damn, and I who just recently bought 2 A600
Must be 2 years ago I and other people first reserved a card
Hope Jens finds a quick solution
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I had an email from Jens saying
"I have shelved the project until I have the will to work for an Amiga community that currently only gets on my nerves. I will add your eMail to the list when I make one.
ciao,
--
Jens Schönfeld"
doesn't sound good
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yep I contacted Jens about a week after he announced the boards. He told me he shelved the accelerators and so. I just kept the news to myself as I thought either retailers or Jens himself should bring the news. Since it is out now I can drop my opinion on this forum;
Although he informed me that it was about fuzz on the forums that he shelved the project I think this is very unlikely.
You simply don't produce 110 PCB's and shelve them. Either you have money to burn or there is a technical problem. One would like return of investment so the latter is more probable.
Anyway he stated that he would start testing again by christmas because he recently became occupied with none amiga related work. That I think is a healthy thing.
Hope the boards reach the market sooner or later. On the other hand what does a year delay matter on the lifespan of an A600?
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It seems that some people here know this information, i hope that i didn't revealed any personal information, but if dealers give this information when you ask i supposed that it was public information.
I hope also to see this acelerator on my hands to have more usable A600.
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So they were going to release 110 boards? WOW how much? I hope they do I would love to have one. What are the specs?
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until I have the will to work for an Amiga community that currently only gets on my nerves
Does Jens do any non Amiga stuff?
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"I have shelved the project until I have the will to work for an Amiga community that currently only gets on my nerves. I will add your eMail to the list when I make one.
Why blame the whole Amiga community when something dosent go as planned?
If someone invested alot of money in developing boards, then he/she would for sure not drop it all just because of what someone said on a public forum. Find a better excuse next time..
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Hmm...didn't I see Jens name on the list of speakers for the AmiWest Show in Sacramento on October 21? Could make for an interesting day if Jens still feels that the Amiga Community "only gets on (his) nerves."
Sounds like someone needs a vacation!
Bob
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balrogsoft wrote:
Hi, i have bad news, the new acelerator for Amiga 600 of Individual Computers was delayed, i reserved one to Vesalia, it was planned to be available this month, and the acelerator disappeared from Vesalia shop, so i asked to Vesalia about it, they said that it was delayed for a few months at least due a technical problem that was discovered on the turbo board.
Dang, this IS bad news :cry:
I preordered one of those boards and was really happy that I was going to be able to buy one. I was starting to wonder what happened but I expected to receive an e-mail any day now about them being ready to ship.
Sigh...
Guys, criticising Jens isn't going to help. It was a big commitment on his behalf to begin with, and we should be grateful that at least SOMEONE is making an effort, because if he doesn't make the boards, noone else will.
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If Jens was so fed up with the Amiga community, he should not have created such expectation of it's imminent release.
I hope a technical issue has come up and this is just an excuse. If he's really so fickle as to stop development for such reasons, it does not give me much confidence in any announcement of future products.
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Any news?
I could do with one of these right now...
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Ian-uk wrote:
I had an email from Jens saying
"I have shelved the project until I have the will to work for an Amiga community that currently only gets on my nerves. I will add your eMail to the list when I make one.
ciao,
--
Jens Schönfeld"
doesn't sound good
Maybe if he didn't offer to ship warantee covered parts,
then retract the offer without any reason or explanation
a community that is purchasing his products wouldn't get
on his nerve's. Anybody want a broken X-SurfII? I guess
I'm never going to see the mach chip he said he'd send
me 15 months ago.
Bob Reising
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a1200 wrote:
Any news?
I could do with one of these right now...
If I read this thread correctly, it has been 4 years and no accelerator. I would hit ebay and buy the 030, 040, or 060 that is up there now (US Ebay anyway)
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Terse wrote:
I would hit ebay and buy the 030, 040, or 060 that is up there now (US Ebay anyway)
An 060? For the A600? I was not aware this even existed.
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Ugh,
I've been eagerly awaiting this accelerator board for years myself, atleast now i know why it never arrived :madashell:
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Ummm, I wasn't aware of an 040 solution for A600s (talk about boiling eggs...), and worse yet, have you seen the prices for the semi-flaky 030 accelerators for A600s? (that's IF you see such an accelerator; they're quite rare)
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Terse wrote:
If I read this thread correctly, it has been 4 years and no accelerator.
You read this thread correctly. However it's only been 1 and 3/4 years.
July 2006 was when the accelerator was announced.
http://www.jschoenfeld.com/news/news115_e.htm
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Relax everyone, Jens is a man of his word. If he says he's busy, it's the truth.
fyi, I know for a fact he spent a lot of time recently fixing a problem in the mach chip for the Buddha Flash Phoenix Edition ZII card (I have one of the fixed cards) :)
So, you can't say he's not working on Amiga stuff right now. And Individual Computers DOES honor its warranties (same can't be said of even non-Amiga companies).
My guess is he's really busy with Clone-A and has also just released a bunch of stuff for the C64/C128 (some of which is useful to the Amiga). See redrumloa for availability.
So chill out everyone, and good things will come.
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Argus wrote:
So, you can't say he's not working on Amiga stuff right now. And Individual Computers DOES honor its warranties (same can't be said of even non-Amiga companies).
I wish this was true. And I've had less trouble getting
warantee coverage with non-Amiga company's. Telling someone
you are sending their warantee covered mach chip and not
sending it after 15 months is not honoring a warantee.
Bob Reising
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any word?
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amigan24 wrote:
any word?
Nope. 16 months and still waiting for the mach chip Jens
said he'd send me. In my experience people use the
"silent treatment" tactic when they are doing something
they wouldn't appreciate being done to them and they cant justify treating you this way.
Bob Reising
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Maybe you need to contact him again with a gentle prod, instead of bringing any disappoint on your part to a public forum (I know you were just answering a question asked).
Just a suggestion.
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Im in the same situation as you, i had plans to build out the a600 to use the delfina flipper card, but thats all stalled until the cpu card gets done. My best guess, since he's now making a new doubler, he might finish the accelerator too.
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Crossing my fingers too....
how can you resist?
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Thats not very nice spreading that email around. For all we know was just having a bad day when he wrote that.
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amigadave wrote:
Maybe you need to contact him again with a gentle prod, instead of bringing any disappoint on your part to a public forum (I know you were just answering a question asked).
Just a suggestion.
I've tried the gentle prodding, being patient, AmigaKit
even got involved and Matthew got nothing but the runaround
for several months. It wouldn't be in a public forum if
I didn't feel it's the only forum left. If mentioning it
here helps prevent it from happening to anyone else then
at least that much good will come out of it.
Bob Reising
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ooooh so if I have 2 negative feedback on my ebay acct its ok to talk sh** to me but if Jens is 16 months late honoring a warranty, its ok?
Heck no, post up BR. Jens is nobody special and neither is any Amiga company. He thinks HE'S frustrated??? Shi* we've been frustrated for YEARS, hop on the frustration ship Jens, we're all pissed off!
-Alex
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TheMagicM wrote:
ooooh so if I have 2 negative feedback on my ebay acct its ok to talk sh** to me but if Jens is 16 months late honoring a warranty, its ok?
Heck no, post up BR. Jens is nobody special and neither is any Amiga company. He thinks HE'S frustrated??? Shi* we've been frustrated for YEARS, hop on the frustration ship Jens, we're all pissed off!
-Alex
Alex,
I didn't want to get into this thread, but I guess I better. I have never known Jens not to honor a warranty. I can only think of 1 defective product I've heard of and it was replaced. I have sold many hundred of his products over time.
I don't know the whole story with BR, but I would suspect there is more to it. Please keep in mind we have not heard from Jens or even Amigakit on this, just BR. I have emailed Jens to let him know of this thread, but he is moving right now and may not have an internet connection. I respect Amigakit, Individual Computers and BR who has been a past customer of mine. I suspect a breakdown of communication.
BTW Jens being frustrated at one point has nothing to do with BR's issue, afaik. That was also probably a personal email taken out of context.
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BR wrote:
Maybe if he didn't offer to ship warantee covered parts,
then retract the offer without any reason or explanation
a community that is purchasing his products wouldn't get
on his nerve's. Anybody want a broken X-SurfII? I guess
I'm never going to see the mach chip he said he'd send
me 15 months ago.
Bob Reising
Please PM me with the details of what happened, maybe I can help.
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I'll have to agree on the lack of warranty. When I picked up my C-One, it took 4 months for him to send him a flash chip to make it work. I later picked up a RR-Net card for the C64, it didn't work. Protovision told me that they wouldn't support me and to get with Jens. 4 months after repeated emails to Jens, I was told to send it back to him. 3 months after that I asked where it was and was told 'I never got it' and never heard from him again.
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@redrumloa,
A voice of reason in the wild.
@BR,
Sorry to hear you are so frustrated, no one likes the silent treatment, but airing your frustration here isn't going to help you and will likely not hurt Jens sales volume of any of his and/or Individual Computers either.
But, go ahead, vent if it makes you feel any better. It appears you may have reason and right to do so.
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icbrkr wrote:
I'll have to agree on the lack of warranty. When I picked up my C-One, it took 4 months for him to send him a flash chip to make it work. I later picked up a RR-Net card for the C64, it didn't work. Protovision told me that they wouldn't support me and to get with Jens. 4 months after repeated emails to Jens, I was told to send it back to him. 3 months after that I asked where it was and was told 'I never got it' and never heard from him again.
Sigh and Protovision is not here to comment either.
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amigadave wrote:
@redrumloa,
A voice of reason in the wild.
@BR,
Sorry to hear you are so frustrated, no one likes the silent treatment, but airing your frustration here isn't going to help you and will likely not hurt Jens sales volume of any of his and/or Individual Computers either.
I didn't air my frustrations here thinking that doing so would help me. I'm hoping it will help others. Forewarned is forearmed.
But, go ahead, vent if it makes you feel any better. It appears you may have reason and right to do so.
Thank you. If we don't speak up when this kind of thing happens there is nothing to discourage business's from
treating customers any way they want, any time they want.
Bob Reising
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TheMagicM wrote:
ooooh so if I have 2 negative feedback on my ebay acct its ok to talk sh** to me but if Jens is 16 months late honoring a warranty, its ok?
Heck no, post up BR. Jens is nobody special and neither is any Amiga company. He thinks HE'S frustrated??? Shi* we've been frustrated for YEARS, hop on the frustration ship Jens, we're all pissed off!
-Alex
Thank you. I'm sorry to hear you got hassled for 2 negative
feedbacks on eBay. I've read posts here about the flaws in
Ebay's feedback system so this is one place you should get
the benefit of the doubt. And I agree with you when you
say no Amiga company is special. Being a company shouldn't
mean your exempt from treating people right.
Bob Reising
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redrumloa wrote:
Please PM me with the details of what happened, maybe I can help.
I purchased the XSurf through Amigakit and thats why he got involved. I can email you but if Matthew couldn't get anywhere
I doubt I'd be doing anything but wasting your time. I
appreciate your concern and being willing to try to help.
I haven't done or said anything in the past 16 months I
wouldn't be willing to mention publicly but if you'd rather
I send private mail thats what I'll do. Thanks.
Bob Reising
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BR wrote:
TheMagicM wrote:
ooooh so if I have 2 negative feedback on my ebay acct its ok to talk sh** to me but if Jens is 16 months late honoring a warranty, its ok?
Heck no, post up BR. Jens is nobody special and neither is any Amiga company. He thinks HE'S frustrated??? Shi* we've been frustrated for YEARS, hop on the frustration ship Jens, we're all pissed off!
-Alex
Thank you. I'm sorry to hear you got hassled for 2 negative
feedbacks on eBay. I've read posts here about the flaws in
Ebay's feedback system so this is one place you should get
the benefit of the doubt. And I agree with you when you
say no Amiga company is special. Being a company shouldn't
mean your exempt from treating people right.
Bob Reising
You read the post wrong He gave two negatives in revenge after he decided to sell an item he'd sold on eBay to someone else.
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Bob,
the reason why Matthew from AmigaKit got nowhere is that I've sent two MACH chips already, but you keep on claiming you never got them. I don't care about the price of the chips, but I do care about the postage and my time.
Quit whining, you've got enough support. True, the first shipment too a while, but I'm a *bit* pissed off when someone causes more cost AND still claims that I do bad support. If you want to know where your chips are, ask your postman. I can't do more than ship them.
Jens
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Schoenfeld wrote:
Bob,
the reason why Matthew from AmigaKit got nowhere is that I've sent two MACH chips already, but you keep on claiming you never got them. I don't care about the price of the chips, but I do care about the postage and my time.
Matthew told me you said you sent 3. I dont understand why
you'd send any without at least sending an email letting me know 1 was on it's way. I also care about your postage and your time, this is why I haven't sent mail every other day
bugging you about this. I haven't received any and I'm
not sure how this is possible. I can imagine 1 getting lost along the way, maybe 2, but 3? Shouldn't you be requesting
some kind of trace on your outgoing mail so you can find out
whats happening to it? I cant put a trace on mail I dont know is coming.
Quit whining, you've got enough support. True, the first shipment too a while, but I'm a *bit* pissed off when someone causes more cost AND still claims that I do bad support. If you want to know where your chips are, ask your postman. I can't do more than ship them.
Jens
If email in December of 2006 stating your sending a Mach chip that never gets sent is "enough support" I've got more to be pissed off about then you do and have every right to
"whine". Ask my postman? You haven't responded to any email
I've sent since Dec. of 2006 and apparently didn't think it was necessary that I know these chips were being sent.
What do I ask him? Why he's keeping Mach chips he has no use
for? It's odd that this is the only mail from overseas that
never made it to me considering how many overseas transactions I've been involved with. I have an idea, try
putting one in a box, then put my mailing address on the
box, then really send it. I have no reason to make ficticious claims that I haven't gotten a chip, or to cause problems for you. I've posted about it because I'm living
it and have been ignored for over a year and I don't
know what else to do. If your really concerned about your
time and cost find out whats going on from your end. It's
what you's expect from me if I were sending you something
and it wasn't getting through. Thank you.
Bob Reising
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Terse wrote:
You read the post wrong He gave two negatives in revenge after he decided to sell an item he'd sold on eBay to someone else.
Sorry about that, and thanks for pointing this out. At least the part of my response that mentions eBays flawed rating system still apply's. Whether you give or get 2 you should still get the benefit of the doubt.
Bob Reising
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Schoenfeld wrote:
Bob,
support. If you want to know where your chips are, ask your postman. I can't do more than ship them.
Jens
For future referance, I just spoke with my postman. I was told that if the sender doesn't notify the recipient they are sending something, provide a tracking number, or send the something via registered mail, the only way they can trace or find out what happened to the something being sent is for
the sender to initiate a search or trace.
Bob Reising
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BR wrote:
For future referance, I just spoke with my postman. I was told that if the sender doesn't notify the recipient they are sending something, provide a tracking number, or send the something via registered mail, the only way they can trace or find out what happened to the something being sent is for
the sender to initiate a search or trace.
Bob Reising
There is the problem with mailing items internationally. Unless you pay a premium, you don't get any sort of tracking ability. Putting a trace on un-registered mail that has no tracking ability is a complete and total waste of time. This is why I typically only use USPS Express mail when selling to people outside the USA. Even for the smallest items it will cost the buyer $30+ but I would have no recourse otherwise if the recipient claims non-delivery.
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BR:
I bought a Xsurf II on ebay for $44 w/o shipping. Now that I've seen the support I'll be getting I do not want it. you can have it for $40 shipped (if you're in the USA).
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TheMagicM wrote:
BR:
I bought a Xsurf II on ebay for $44 w/o shipping. Now that I've seen the support I'll be getting I do not want it. you can have it for $40 shipped (if you're in the USA).
Thank you! Yes, I'm in the USA if Illinois counts. >:)
I'll send you email.
Bob Reising
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TheMagicM wrote:
BR:
I bought a Xsurf II on ebay for $44 w/o shipping. Now that I've seen the support I'll be getting I do not want it. you can have it for $40 shipped (if you're in the USA).
Alex,
What type of support did you require for a used X-Surf? If it was drivers or instructions etc I could have easily helped you.
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James,
I'm talking repair. What if something went wrong and I recieved the same hassle? I'd rather deal w/a company that is more willing to help. I have other Amiga NIC cards so I dont care to offload this for cheap also.
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TheMagicM wrote:
I'm talking repair. What if something went wrong and I recieved the same hassle? I'd rather deal w/a company that is more willing to help. I have other Amiga NIC cards so I dont care to offload this for cheap also.
A 2nd hand used X-Surf would likely be out of warranty. Don't get me wrong, you are entitled to your opinion. I would just like to go on the record to state I have sold many hundred of Individual Computers products since between 2003-2006 and now 2008 forward without a single person dissatisfied due to warranty issues.
I'm not trying to discount anyone's experience, just try to bring another perspective. If I would recommend anything it would be to deal with your reseller almost exclusively if possible for support when dealing with warranty issues.
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Whenever I have had problems or questions about products (yes one of those products where an X-surf)from Individual Computers I have gotten an answer in a couple of days. Often more detailed than I was asking for. I know lots of people here in Sweden who have never received their goods they bought from people in USA.
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Why was this a600 accelerator delayed and is there anything we can do to speed this up a little? I'd buy two right off the bat.
C'mon anyone else?
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I can safely say that i'm very happy about Jens' products and support.
BR, you're a {bleep}ing whiner.
If Jens says he sent you a chip, he sent you a {bleep}ing chip.
No doubt about that.
He's one of the most honest persons i have ever met.
In my eyes you're just trolling, and not helping the Amiga community either by trying to smudge the reputation of one of the few Amiga hardware developers still out there.
Just my 2 cents.
Oh, btw. Don't like my comment? Too bad, live with it.
I know i'm right.
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SteveSMS wrote:
>I can safely say that i'm very happy about Jens' products >and support.
I think this is wonderfull and wish I could say the same
thing.
>BR, you're a {bleep}ing whiner.
Your welcome.
>If Jens says he sent you a chip, he sent you a {bleep}ing >chip. No doubt about that.
>He's one of the most honest persons i have ever met.
Again, I think it's wonderfull you've received the kind
of treatment that makes you feel this way. Unfortunately
what you do or don't doubt has no influence on how I've
been treated.
>In my eyes you're just trolling, and not helping the Amiga >community either by trying to smudge the reputation of one >of the few Amiga hardware developers still out there.
>Just my 2 cents.
>Oh, btw. Don't like my comment? Too bad, live with it.
>I know i'm right.
Waiting over a year for someone to do the right thing,
giving up and mentioning it so others can avoid this kind
of problem isn't trolling or smudging. And how many developers there are has nothing to do with it either.
And while your busy knowing your right I'm still waiting
for him to keep his word. Regardless of how you feel I
can honestly say I hope no one ever does this to you.
I think thats what you call community.
Bob Reising
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Can MACH chips be dumped? They're just FPGA-style programmable chips, right?
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Computolio wrote:
Can MACH chips be dumped? They're just FPGA-style programmable chips, right?
I even don't comment about dumping (who is a kind of piracy, for your information). Please, don't take wrong, I'm just informing you. I dislike flame wars more than any other thing. So we now can move to next paragraph.
No, the MACH chips (as PIC, GAL and equivalents) are [color=ff0000]read-protected(!)[/color]. You can burn your (or someone else's) code (if the protection bit/fuse is not set), but not read it after the process.[/b]
So, no, you can't dump it.
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@SteveSMS:
========================
I can safely say that BR is not very happy about Jens' products and support.
SteveSMS, you're a {bleep}ing whiner.
If BR says he hasnt recieved a chip Jens sent, then he hasnt recieved a {bleep}ing chip.
No doubt about that.
He's one of the most honest persons i have ever met.
In my eyes you're just trolling, and not helping the Amiga community either by trying to smudge the reputation of one of the few Amiga customers still out there.
Just my 2 cents.
Oh, btw. Don't like my comment? Too bad, live with it.
I know i'm right.
========================
See how that works? With what little of a community is out there the last remaining companies have to ensure their customer support is top notch. All it takes is one screw up to lose trust of what little is out there.
-Alex
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Hmm. And there's been no comment by Jens on the whole issue? None whatsoever?
It is strange because he usually is a fairly trustworthy individual. Maybe BR pissed him off royally in some way? Either way, this is getting out of hand.
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redrumloa wrote:
icbrkr wrote:
I'll have to agree on the lack of warranty. When I picked up my C-One, it took 4 months for him to send him a flash chip to make it work. I later picked up a RR-Net card for the C64, it didn't work. Protovision told me that they wouldn't support me and to get with Jens. 4 months after repeated emails to Jens, I was told to send it back to him. 3 months after that I asked where it was and was told 'I never got it' and never heard from him again.
Sigh and Protovision is not here to comment either.
I'm not faulting Protovision. Their service has been great but they basically told me since they believed all of the items had been tested that were shipped to them, that it must be a defect and to get with the manufacturer. And it's quite possible that it *did* work on its way out the door and was damaged in shipping.
I don't have a problem at all supporting the few companies that are making products for older machines As an owner of a stupid amount of Individual Computer products (C-One, Xsurf, Retro Replay, MMC64, etc), I was disappointed that the one issue I had wasn't resolved and it definitely makes me think twice about putting any more money towards new products since there seems to be so many neat things coming out in the future.
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redrumloa wrote:
There is the problem with mailing items internationally. Unless you pay a premium, you don't get any sort of tracking ability. Putting a trace on un-registered mail that has no tracking ability is a complete and total waste of time. This is why I typically only use USPS Express mail when selling to people outside the USA. Even for the smallest items it will cost the buyer $30+ but I would have no recourse otherwise if the recipient claims non-delivery.
I wasn't notified that any of these 2 or 3 or however many
chips, were being sent. Otherwise I would've waited a few weeks and sent email saying they hadn't arrived instead of waiting a few weeks and sending email asking when 1 was being sent, over and over and over again. It doesn't make sense. I might send someone mail in my state without telling them to expect mail, but I'd never send mail overseas without also notifying the recipient, and I'm sure you
wouldn't either.
Bob Reising
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icbrkr wrote:
I don't have a problem at all supporting the few companies that are making products for older machines As an owner of a stupid amount of Individual Computer products (C-One, Xsurf, Retro Replay, MMC64, etc), I was disappointed that the one issue I had wasn't resolved and it definitely makes me think twice about putting any more money towards new products since there seems to be so many neat things coming out in the future.
You put it very well. Just because only a few people have
problems doesn't mean the problems didn't occur and it
does make you wonder about future purchases. If the guy
walked on water or turned bread into wine I could see people
being shocked by complaints.
Bob Reising
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Computolio wrote:
> Hmm. And there's been no comment by Jens on the whole >issue? None whatsoever?
Yes, he has commented. Read through the mess again and
you'll see them.
It is strange because he usually is a fairly trustworthy individual. Maybe BR pissed him off royally in some way? Either way, this is getting out of hand.
Even if I have it doesn't matter. A warantee is a warantee.
Unless he's telling his distributors like AmigaKit "Do
not sell my products to people I'm mad at, or people I
dont like" he should be prepared to provide support.
Bob Reising