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Amiga computer related discussion => General chat about Amiga topics => Topic started by: MarkAshley on October 03, 2005, 08:52:51 PM

Title: Contacting Eyetech
Post by: MarkAshley on October 03, 2005, 08:52:51 PM

I need to speak to Eyetech about an order I have placed. I emailed them a few days ago but they haven't got back to me. Does anyone have a phone number for them? There isn't one on there web site!

Thanks
Mark

Title: Re: Contacting Eyetech
Post by: Red_Melons on October 03, 2005, 09:15:38 PM

01642 713185 is the last number which worked for me in June 2004.

Title: Re: Contacting Eyetech
Post by: vic20owner on October 04, 2005, 05:14:11 PM

Did you ever speak with eyetech? I ordered a SD/FF and haven't gotten a response from them.

Title: Re: Contacting Eyetech
Post by: J-Golden on October 04, 2005, 05:19:37 PM

when I went through my ordering process w/ eyetech, it took abo. 5 days to a week for each response.  I have a feeling they are either overswamped or under maned.

BUT!  I always did get a response, and this was in the last month...

J-Golden

Title: Re: Contacting Eyetech
Post by: MarkAshley on October 04, 2005, 05:28:08 PM

Oh dear, I just tried that number and got an automated message telling me that the number was not accepting calls. And still no reply to my email.  :-(

Title: Re: Contacting Eyetech
Post by: MarkAshley on October 04, 2005, 05:30:06 PM

Vic20 - no I have heard nothing. How long have you been waiting?

Title: Re: Contacting Eyetech
Post by: amigakit on October 04, 2005, 05:30:36 PM

I may be wrong, but I didn't think they sold to end-users anymore - I thought they disbanded their retail operations a while back.

Title: Re: Contacting Eyetech
Post by: MarkAshley on October 04, 2005, 05:42:08 PM

That's strange, as I ordered something and was then emailed to say that it was out of stock, and that they had cancelled the order. I ordered something else, and have heard nothing.

By the way Amigakit, I received my 3.1 ROMs from you today, thanks :)

Title: Re: Contacting Eyetech
Post by: amigakit on October 04, 2005, 05:53:19 PM

No problem - your business is appreciated :-)

Title: Re: Contacting Eyetech
Post by: vic20owner on October 04, 2005, 07:24:57 PM

Sigh.... all i want is a SD/FF for my A1200. Why is it such a hassle?

Title: Re: Contacting Eyetech
Post by: MarkAshley on October 07, 2005, 12:50:12 PM

Well I give up. I have still heard nothing from Eyetech. If they try to charge me for the product I will be reporting the transaction as fraudulent, as in my opinion the retailer has no intention of supplying me with the goods I have ordered.

Title: Re: Contacting Eyetech
Post by: vic20owner on October 07, 2005, 02:13:33 PM

I've waited a week. I ordered a SD/FF and then emailed them twice to follow up.  Nothing, I give up and will dispute any charges (although I don't expect any).  

This has happened with every Amiga company I've tried two order through... except softhut.. who emailed me to tell me that they didnt have them (even though the web page says "UPDATE: IN STOCK!!!").  This turns me off from wanting to order through ANY of these companies ever again.

vic20owner

Title: Re: Contacting Eyetech
Post by: MarkAshley on October 07, 2005, 02:40:41 PM

Makes me think they simply don't care. So frustrating when there are people out there who want to buy Amiga equipment, but the merchants aren't interested in selling it to them. They could at least have the courtesy to respond to emails if they have no stock or if they are unprepared to sell the item.

Very disappointing.

Title: Re: Contacting Eyetech
Post by: jimmyboy on October 08, 2005, 11:42:23 PM

I too have emailed them last week and still no response. I think they may have finished trading  :boohoo:  or like someone else said "over run, under staffed".

Title: Re: Contacting Eyetech
Post by: BinoX on October 12, 2005, 04:01:08 PM

I've recently ordered stuff from them too, but no word... I ordered mine nearly 2 weeks ago now.. so frustrating...

I wish I knew if they were ever going to ship it so I could maybe go look for the item on eBay or something :\

Title: Re: Contacting Eyetech
Post by: MarkAshley on October 12, 2005, 04:27:35 PM

Were you charged Binox?

Title: Re: Contacting Eyetech
Post by: Darrin on October 12, 2005, 04:39:30 PM

Quote

vic20owner wrote:

I've waited a week. I ordered a SD/FF and then emailed them twice to follow up.  Nothing, I give up and will dispute any charges (although I don't expect any).  

This has happened with every Amiga company I've tried two order through... except softhut.. who emailed me to tell me that they didnt have them (even though the web page says "UPDATE: IN STOCK!!!").  This turns me off from wanting to order through ANY of these companies ever again.

vic20owner

HAve you got your SD/FF yet?  Hurricane Rita delayed mine, but I finally got it yesterday and installed it.  It works perfectly, but see my review in the hardware forum as the instructions are a bit lacking.

Once Eyetech emailed me to confirm my acceptance of the overseas shipping charges then they maile dit out by Royal Mail Airmail the next day.

Title: Re: Contacting Eyetech
Post by: vic20owner on October 12, 2005, 09:49:04 PM

No, sure didn't. I ended up buying one used from someone on this forum for a higher price.   I'm still pretty sore with eyetech for not even bothering to reply to tell me they are no longer in stock.

Just curious, what did they charge to for shipping to the states?

Thanks
vic20owner

Title: Re: Contacting Eyetech
Post by: J-Golden on October 12, 2005, 10:09:57 PM

Quote

vic20owner wrote:

Just curious, what did they charge to for shipping to the states?

Thanks
vic20owner

15 Euros for me.

Title: Re: Contacting Eyetech
Post by: BinoX on October 16, 2005, 04:08:39 PM

Quote

MarkAshley wrote:
Were you charged Binox?

No, I was not charged by eyetech thankfully :)