Hi i been so unlucky to have gotten virus on my laptop, my system is Windows 8, It was a virus that said i had to pay 100 euro or it will erase the Hard disk, at first it came when i turned on my computer, but now there is just White screen all the time. Do any of you know what i can do? I do not know how to start Windows in safe mode with Windows 8, they have change that from Windows 7. Do any of you know how to do that?
It's not a real virus. Quite common now days to get from porno sites.
I've fixed a few machines the last month from friends that had variations of this, all got it from porno sites and I installed ubuntu on a vm so they can browse safely on suspect sites after I removed the darn software causing this.
You got a few options, start the computer in safe mode an use a restore point dated before you got it.
If that don't work simply start in safe mode then run msconfig an remove it from startup then manually remove the exe file.
You can also start the computer in safe mode then crate a new user an delete the old after copying important files because this only affects one user account.
The 2 last ways works 100% of the time and the first works of restore points are not corrupted.
Edit: you can also create a new user account with admin rights an run any anti adware software to remove it, I can recommend the software ad-aware it's free and made by a Swedish company but is available in English of course.