My message was entered on the Contact Form Section of your website. I don't seem to have received ANY confirmation following the message other than the initial, "Your message has been received, we will endeavour to get back to you within 7 working days....etc, etc" on the website itself!
Luckily, I also copied the message into TextEdit on my Mac to provide a rudimentary 'paper trail' should stuff like this happen! I'll PM you the message but if the web based 'Contact Form' page isn't working correctly then it should be checked out IMHO because that might be the root of some of these communication issues that I've faced.