Welcome, Guest. Please login or register.

Author Topic: Amigakit and their customer service...  (Read 43415 times)

Description:

0 Members and 1 Guest are viewing this topic.

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« on: December 29, 2008, 04:39:42 PM »
I'm not familiar with the Infinitiv tower (I have a abould of Elbox towers), so why don't they fit?

In fairness, their ad does state A1200/A600 internal which suggests that the fit inside the A1200 and A600 desktops, but what stops them being mounted in your tower?  Are they longer or just don't fit the faceplate?
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #1 on: December 29, 2008, 04:42:09 PM »
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #2 on: December 29, 2008, 05:50:39 PM »
Quote

Painkiller wrote:
Yes they will take them back if faulthy product or mispresented, but according to them it isn't and they wont take it back.

Yes I know hardly their problem what my post office charges, well actually it is since their fault in the first place. A company should pay all the return fees if product is not what promised etc. Why do you think MS is paying for the warranty shipments? We have this thing called REILU MEININKI here in Finland and this isn't one of those cases by a long shot ;)

I guess I will sell these here with proper discription of the item and get what I can. After this avoid dealing with shops like Amigakit in the future.


I understand your frustration, but I don't think you can blame Amigakit.  These are A1200/A600 drives and they have to come with buttons that match the A1200/A600 desktop eject holes.  I've fitted 2 A1200 motherboards to Elbox towers and one of those drives (original to the A1200) didn't fit the faceplate correctly and I had to do some cutting and sanding.  Meanwhile the other one was perfect.

Now, if you had said in your order that you wanted these drives to fit in your particular make of tower then I'd back you 100%.  The advert says they're A1200/A600 drives, they are A1200/A600 drives and I can understand why a small niche company like AmigaKit doesn't want to eat the shipping costs.

They promised an A1200/A600 drive and you got one.  They didn't promise a drive that would fit into a certain tower.

That other drive I linked to doesn't say in the description that it won't fit into an A3000D.

Looks like you've both lost out here.  You've lost some cash and they've lost a good customer.  :-(
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #3 on: December 29, 2008, 05:52:44 PM »
Quote

ffastback wrote:
Nice its even cheaper than what he originally bought.   :-D


Yep, it's not a bad price at all.  I wonder if it will work as a high density drive in my A4000.  It might be worth having one as a back-up.  :-)
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #4 on: December 30, 2008, 01:17:33 PM »
Quote

Painkiller wrote:
@JJ & Amigakit
Tell me one reaseon why shouldn't a consumer who is about to buy this product know these things upfront?


I'll tell you why, because the onus was on you to ask questions when you decided to buy a product to use it outside of the original casing and for a different purpose other than the one advertised.

Here's a personal example:

A long time ago I wanted a Region Free DVD player and I settled on a particular model.  However, that model came in several revisions and only one had the older firmware that could be made region free.  The only way you could tell them apart was on the box because the bar codes of the revisions were different.

Now, no website I could find advertised these with details of the firmware revisions because it didn't matter.  These were sold as Region 1 DVD players for use in the USA, just like those drives you bought were advertised as A1200/A600 drives for use in the wedge desktop cases.  It was down to me to make sure that I got a correct model player to fit my purposes just like it was down to you to make sure that you got a drive that would suit yours.
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #5 on: December 30, 2008, 05:15:01 PM »
@ DannyP1:

Should AmigaKit also list that they won't fit up his ass either, just in case he wanted to install the drive in his rectum?  ;-)  :-D
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #6 on: December 30, 2008, 05:21:37 PM »
Quote

Painkiller wrote:
I modified the other drive to fit and the second I will sell inside A1200 that I will put together.

The problem really here isn't wheter it would fit or not, but I should have know upfornt that these are same drives I can manufacture my self pretty easily without asking the seller. How hard is it to write these are modified PC drives... For some this product is worth the price but to me it wasn't and I'm not happy because the product discription isn't totally honest.

I expected an original Amiga part which wouldn't include cutsom modifications, but actually factory made parts. This was not mentioned in the product discription in any way. If they would have been these and wouldn't have directly fit my Infinitiv Case I would have been fine with it.

I'm amazed how easily stores could sell products that are in some ways modified etc. and not told in the discription and some of you guys would be fine with it...  How would some of you guys feel if I created a MAC from custom parts installed OSX in it, fit it in MAC case and then sell it as a MAC. Hey it does job exactly like a MAC so it must be a MAC and screw you if you didn't bother to ask if it is a real MAC from Apple factory parts.


Phew!  Well I'm glad that you managed to make them work.

I still think that it is unrealistic to expect companies to sell "new" replacement drives that are exactly like the mk1 drives that came with the original Amiga model when it was released when they have not been maufactured for over a decade.

Even in the days of the A2000 there were various companies supplying their own "non-Commodore" internal drives as cheaper options and they were sold as "Amiga drives".  Selling non-Commodore drives for Amiga computers has been going on for 20 years.
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #7 on: December 30, 2008, 05:25:46 PM »
Quote

J-Golden wrote:

I'd be looking at the drive, the case, and my dremmel with an evil grin on my face thinking all kinds of cool ways to mount that drive...


PERVERT!   :-o

 :lol:
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #8 on: December 30, 2008, 05:28:46 PM »
Quote

ffastback wrote:
No because he does not have his rectum measurements Darrin (or at least I seriously hope not!)


LOL.  He could have got a set of outside calipers for Xmas...
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

  • Lifetime Member
  • Hero Member
  • *****
  • Join Date: May 2002
  • Posts: 4430
    • Show all replies
Re: Amigakit and their customer service...
« Reply #9 on: December 30, 2008, 10:12:40 PM »
@ Everblue,

Actually, that's not the drive he bought.  That's the drive in the link I posted that I thought he should have bought because I assumed his tower was like the Elbox/Power tower.  It's also the sort of drive that the makes of that tower should have designed the case for.  :-)
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.