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Author Topic: XP:HE and DHCP  (Read 3193 times)

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Offline VincentTopic starter

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XP:HE and DHCP
« on: January 22, 2005, 03:24:53 PM »
My mum's having some probs with her internet (1Mb broadband) and she's been told to reinstall the DHCP Client in Windows XP Home Edition.

I've been all over the m$ support/knowledge base and can only find how to do it in Win2k/NT/Server2k3.  Absolutely none of these works in XP.

I know that SP1 will fix some problems with the DHCP Client, but I'd like to try reinstalling it first just incase SP1 doesn't fix the problem.

Any ideas?
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Offline T_Bone

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Re: XP:HE and DHCP
« Reply #1 on: January 22, 2005, 03:43:47 PM »
How the hell do you reinstall the DHCP client in XP?? In win95-NT this was possible under the network properties box, but I've never seen it as an installable module since.

edit- aha! here we go. from cmd prompt:

netsh int ip reset resetlog.txt
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Offline KennyR

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Re: XP:HE and DHCP
« Reply #2 on: January 22, 2005, 03:45:05 PM »
AFAIR, DHCP is built into basic TCP/IP networking. Try removing this binding from your network card's page, and reinstalling it.
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Offline mikeymike

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Re: XP:HE and DHCP
« Reply #3 on: January 22, 2005, 04:19:24 PM »
heh, reinstall the DHCP client on XP... idiot support detected!

You can possibly reinstall all of TCP/IP on XP (just select TCP/IP in an adapter's network properties and uninstall it... might work), but I haven't had a need to reinstall TCP/IP since the days of Win9x... I doubt it would make any difference.

What's the problem?

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Offline mikeymike

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Re: XP:HE and DHCP
« Reply #4 on: January 22, 2005, 04:25:22 PM »
T_Bone, do you know of some documentation for the netsh command set?
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Offline T_Bone

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Re: XP:HE and DHCP
« Reply #5 on: January 22, 2005, 04:26:53 PM »
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Offline VincentTopic starter

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Re: XP:HE and DHCP
« Reply #6 on: January 22, 2005, 04:35:27 PM »
Can't connect to the net at all.  She can see the SURFboard Cable Modem.  But there's no signal going out past the modem - got a firewall installed and that's not coming up for anything.  Even stopped running the firewall and there's nothing.

Been through viruses, spyware.

Network adapters playing funny buggers (all installed ok).

DNS Errors.

Erm, can't think of anything else at the moment - brain fried.

She can still connect through dial-up.

Phoned Telewest (the provider) they went through quite a lot of possibilities.  None of them made a difference, but there was something about DHCP problem with Windows XP Home Edition Second Edition (what's the difference between SE and normal?).  Don't know which version she has.

She doesn't have SP1 or SP2 (easily remedied - I've got them on CD here).

PC coming my way tomorrow, won't be speaking to her or trying anything until then.  But the more good answers today the more I can try tomorrow :-)
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Offline VincentTopic starter

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Re: XP:HE and DHCP
« Reply #7 on: January 22, 2005, 04:37:32 PM »
Tried the stuff on:

How to reset Internet Protocol (TCP/IP) in Windows XP (thanks T-Bone)

"Ipconfig" Command Reports IP Address 0.0.0.0

She doesn't have an IP of 0.0.0.0 anymore, but I thought it might be worth a try anyway.
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Offline Holley

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Re: XP:HE and DHCP
« Reply #8 on: January 22, 2005, 04:39:24 PM »
I have had a few instances of having to remove TCP/IP and reinstall it in Win2K (usually when adding/removing from a domain), not XP though.

Netsh has some built in guidance, but for the full SP I think it's time to look up in an MS press book.  It's also covered in the 2000 and 2003 version of the 'Implementing a Microsoft Windows Network' course ...
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Offline mikeymike

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Re: XP:HE and DHCP
« Reply #9 on: January 22, 2005, 04:40:18 PM »
Quote
Can't connect to the net at all. She can see the SURFboard Cable Modem. But there's no signal going out past the modem - got a firewall installed and that's not coming up for anything. Even stopped running the firewall and there's nothing.


Modem not installed properly?  Dead modem?  Try completely uninstalling it and reinstalling.

It's not a TCP/IP stack problem if the modem isn't even being communicated with.  Of course there's a DHCP problem, the (TCP/IP) protocol layer hasn't been estabished...

Are there some modem diagnostics that can be run?

T_Bone: Ta!
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Offline Linchpin

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Re: XP:HE and DHCP
« Reply #10 on: January 22, 2005, 04:42:13 PM »
Vince. If its a surfboard modem, power it down, remove coax, power up modem. Release / Renew the IP adress, should switch to 192.xxx.xxx.xxx (internal DHCP on modem). If not, something is borked ...
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Offline Linchpin

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Re: XP:HE and DHCP
« Reply #11 on: January 22, 2005, 04:43:03 PM »
Oh, and if anyone wants to chat about NetSHell, let me know :-)

I got a list as long as me arm of netsh reset commands ...

Vince - they may work also.
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Offline VincentTopic starter

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Re: XP:HE and DHCP
« Reply #12 on: January 22, 2005, 04:57:26 PM »
Quote
mikeymike wrote:
Modem not installed properly?  Dead modem?  Try completely uninstalling it and reinstalling.

Modem appears to be fine on all accounts.

We were able to connect for about 10 mins to download ad-aware, spybot, sygate firewall and avg.

Before that it didn't work, after that it didn't work.  Nothing was changed at all.

I don't know if I can run diagnostics (I'll wait until tomorrow)

Been uninstalled and reinstalled a total of about 7 times in the last few days.  Everytime the modem is fine, but the Blueyonder stuff can't connect to the net to install stuff.
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Offline VincentTopic starter

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Re: XP:HE and DHCP
« Reply #13 on: January 22, 2005, 04:59:29 PM »
Quote

LinchpiN wrote:
Vince. If its a surfboard modem, power it down, remove coax, power up modem. Release / Renew the IP adress, should switch to 192.xxx.xxx.xxx (internal DHCP on modem). If not, something is borked ...

As in... do netsh int ip reset c:\resetlog.txt without the connection?
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"Oh no. Everytime you turn up something monumental and terrible happens.
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Offline VincentTopic starter

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Re: XP:HE and DHCP
« Reply #14 on: January 22, 2005, 05:00:28 PM »
Have I told thee lately how much I {bleep}ING HATE WINDOWS :pissed:

:-P
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