They are a waste of space. I also had issues with them in 96-97 when I sent my A1200 off for repair. They held on to it for several months claiming they couldnt get the part - my local PC store round the corner said they could order it in and do the repair for me - and they only occaisionally dealt with Amigas!
Analogic promised to send my machine back so I could take it to the PC store, but didn't. This dragged on for months. My Mum (I was 16 at the time) threatened them with legal action - till in the end a call to trading standards scared the crap out of them and they sent it back. However, the serial number didnt match and this A1200 was dirty, greasy, fakey to boot and would constantly crash. I phoned Analogic up and was told to "push all the cables in" .. they then hung up on me.
DO NOT DEAL WITH THIS COMPANY. From my experience with them and what I have read here they are clearly a bunch of incompetant {bleep}tards.
