"Commodore USA has my money, I have no computer"

[Vlabguy1]

AskReddit: Commodore USA has my money - I have no computer. They won't communicate. What are my options?

Not defending CUSA.. but I can honestly say that I have sent them 3emails asking for information on the Vic computer line with no reply.  I posted on Commodore-Amiga.net and got a reply.  CUSA is I believe changing websites and not sure if emails are getting through.  
I just assume CUSA is very busy atm, and probably a little bit understaffed?? I'm just passing on what I know.  Be patient, I guess is all I can really say.  Try to take a deep breath, I know easy for me to type, but you will get your machine I am sure of it.
But there really is no excuse for them not responding to a "paid" customer.  What model did you buy??  

Rich
ny

[Vlabguy1]

Both websites share the same email address. So it's not even a case of sending an email to one site not getting through to them. We have seen their response to both potential and actual customer queries. So not responding to emails is no big surprise really.

Ah.. mmm.  Ok, and not good.

Rich
ny

[Vlabguy1]

They've been changing websites for months.
 


Busy with what?

I did not know, interesting.  

I just figured things were moving along a CUSA.  Retail stores, this "big announcement" coming soon etc. etc.

Rich
ny.