I am currently having an issue with Vesalia. I ordered an X-Surf 100, and after several weeks of emailing to try to get an update on the order, I was finally shipped a BigRamPlus.
The shipping manifest attached to the actual box said X-Surf 100, I was charged for an X-Surf 100, but I received a BigRamPlus.
I'm encouraged by the positive responses in this thread, so I'll keep trying to get through. Thanks all.