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Author Topic: Amigakit and their customer service...  (Read 43537 times)

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Offline Daedalus

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Re: Amigakit and their customer service...
« on: December 31, 2008, 03:32:07 AM »
Wow. Now, maybe I'm missing something here (that's a very long thread for 3am!), but what if AmigaKit were selling original drives as fitted to 1200s? What if you bought one of these drives, Painkiller, and it didn't fit your tower because it was a modified PC drive that Commodore or Escom fitted over 15 years ago? What would you say then? It's obvious the Infinitiv tower is badly designed to depend on the exact layout of one specific model of drive. There's nothing wrong with the AmigaKit description. It says "Mechanisms vary". Right away that would start alarm bells ringing for me if I was looking to use it in a non-standard way, as you are. If anyone's description is lacking it's the one you have of your Infinitiv tower, saying that it will accept all A1200 drives. It won't, whether they're modded PC drives as fitted by Commodore or Escom, or by third parties. Neither Commodore, Escom, or any third party has ever intended these drives for anything other than internal use in an A1200/600.

Really, you need to pay a lot more attention when you're dealing with a DIY hobby with parts spanning decades like this. Consider it a lesson which will serve you well in the future.
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Offline Daedalus

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Re: Amigakit and their customer service...
« Reply #1 on: March 31, 2011, 05:15:04 PM »
In the case of eBay stuff, you have to be careful alright, but I don't see what's wrong with asking a direct question. If you get a direct answer, you know where you stand. If you don't, take your money elsewhere. It's not the bargain basement it used to be - things are cheap for a reason. If they don't say "fully tested and working," send them a mail asking "Does it work?"

For a store like AmigaKit it's usually much better, but still, they've always been quick to reply to any questions I send them regarding technical details of their products, and overall quite helpful in that respect.
Engineers do it with precision
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http://www.robthenerd.com