ok , you all probably have seen my posts in the moderating technique thread.
anyway here is a suggestion.
Make an Report button, ie , report to moderator if you feel offended and if so why etc.
make it in a way that wont make people hit it just for fun, ie an direct PM to moderators (all?) and it has to hold an message.
maybe an absolutely dull idea, but i think it would have been affiective in the way of getting moderators to jump in fast enough.
(something ann.lu has needed since day 1
)
cheers