Entitled customers

[nicholas]

My HD2 was stolen three weeks ago, turns out it wasn't insured. Ah well, sh1t happens, won't happen again as when I renew my contract in september and upgrade to a new handset I'll make sure to pay the insurance premium.

But can someone please tell me why it has been three weeks and I still haven't received a replacement sim card despite still paying my £30 per month line rental by direct debit?

Are all mobile phone companies as crap as Vodafone UK?

[nicholas]

I find that mostly people are just incompetent, so someone forgot to do something somewhere.

Im not sure about the UK, but unless you have a wicked expensive phone, insurance on it can be kind of a rip. Usually better off getting something on ebay to tide you over, just make sure its not lost/stolen

I bought a ZTE Blade for £89 to replace it and installed CyanogenMod 7 on it which will do until contract renewal time.

Just need my replacement sim card as this prepay sim i.m using temporarily is a rip off.