@Amiga_Nut
In the mid to late 90's, I was part of the distributed systems crowd, led admirably by Novell. Oddly enough, though, the majority of the systems we supported were Windows 3.1 systems with both twinax and Ethernet adapters, the twinax network providing access to our AS/400 systems. Anyone (un)fortunate enough to have worked with twinax or token ring or anything else out of IBM predating UTP and modern hubs and switches knows the exquisite and singular joy of tracking down a single unplugged node, often among hundreds.
Re: Citrix, you're reaching. ;-) Like everything else, you use the best tool for the job, always taking into account the cost-benefit. A poorly written single threaded application can turn any well-intentioned Citrix server into a single user system, assuming you haven't throttled the application in some way. Still, I'm a Citrix advocate. They fill the void left by Novell when NetWare lost relevance in the distributed space. (EDIT: The love of technology void. NetWare and WinFra--er, MetaFra--er, Presenta--er, XenApp (WTF Citrix?) are obviously very different products.)
I was really only talking about our IT environment at the time, and specifically about the number of 'problems' users had depending on whether they were required to use OS/2 or Windows on their desktop/laptop. The number of stupid little pathetic problems that Win95 has was a major pain in the butt and M$ never bothered to fix the worst of them...."it's a feature" bullshit constantly. And for us...CITRIX killed off all the problems with people buggering up their desktop Windows machines anyway. Remember this was in the late 90s, and it was really putting the control back to the IT people a la mainframe/terminal days of the 70s IT corporate environment.
Driver problems could be a pain on laptops at the time, but other than that at least OS/2 was finished and stable....ie huge chunks of memory didn't go missing requiring more than once daily reboots (GDI memory) blah blah. I had OS/2 and Win95 on my company laptop, I could use both on identical hardware. After my Amiga...a PC with OS/2 was the preferred choice for me.
The OS/2 users just happened to require it for Lotus Domino admin stuff, otherwise it was a hassle training people on both after we burned our Win 3.x configs in the interest of 'progress'.
Windows 95 is fast though, it runs quite happly on the original Libretto in just 8mb with no issues...Linux on it is not so fast. Price/performance & reliability trade off though clearly.